
您将获得的技能: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

Vanderbilt University
您将获得的技能: Email Automation, Prompt Engineering, ChatGPT, Productivity Software, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Pipelines, Large Language Modeling, Unstructured Data
初级 · 课程 · 1-4 周

您将获得的技能: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration
初级 · 指导项目 · 不超过 2 小时

HubSpot Academy
您将获得的技能: Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Presentations, Persona Development, Sales Process, Inside Sales, Sales Strategy, Lead Generation, Sales Development, Employee Onboarding, Service Level Agreement, Sales Pipelines, Sales Prospecting, Sales, Employee Coaching, Target Audience, Customer Success Management
初级 · 专业证书 · 3-6 个月

您将获得的技能: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Cloud API, Google Cloud Platform, Application Programming Interface (API), Natural Language Processing, Machine Learning, Application Development
初级 · 项目 · 不超过 2 小时

您将获得的技能: Internet Of Things, Natural Language Processing, Telecommunications, Artificial Intelligence and Machine Learning (AI/ML), Automation, Network Performance Management, Network Planning And Design, Data Pipelines, Generative AI Agents, Generative AI, Wireless Networks, Artificial Intelligence, Emerging Technologies, Network Architecture, Digital Communications, Computer Networking, Network Protocols, Responsible AI, Communication, System Design and Implementation
初级 · 课程 · 1-4 周

您将获得的技能: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Authentications, Salesforce, Application Programming Interface (API), Systems Integration, Software Documentation, Postman API Platform, OAuth, Restful API, Test Tools, No-Code Development, Workflow Management, Data Integration
高级设置 · 课程 · 1-3 个月
University of Michigan
您将获得的技能: 抽样(统计), 研究方法, 非结构化数据, 面试技巧, 调查, 文本挖掘, 数据收集, 定性研究, 数据质量, Data Validation
初级 · 课程 · 1-4 周

LearnQuest
您将获得的技能: Overcoming Objections, Rapport Building, Sales Presentations, Sales, Closing (Sales), Sales Strategy, Negotiation, Contract Negotiation, Data Visualization, Relationship Building, Sales Training, Communication, B2B Sales, Communication Strategies, Legal Strategy, Business Ethics, Price Negotiation, Cultural Responsiveness, AI Personalization, Data-Driven Decision-Making
中级 · 专项课程 · 1-3 个月

Cisco Learning and Certifications
您将获得的技能: Telecommunications, User Accounts, User Provisioning, Collaborative Software, Cloud-Based Integration, Cloud Solutions, Virtual Teams, Cloud Management, Registration, Network Troubleshooting, Azure Active Directory, Systems Integration, System Configuration, AI Personalization, Dashboard
初级 · 课程 · 1-3 个月