
Coursera
您将获得的技能: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation
初级 · 课程 · 1-4 周

您将获得的技能: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking
初级 · 课程 · 1-4 周

您将获得的技能: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting
初级 · 课程 · 1-4 周

Rice University
您将获得的技能: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Medical Terminology, Sports Medicine, Physical Therapy, Physiology
中级 · 课程 · 1-3 个月

您将获得的技能: Remote Access Systems, Desktop Support, Technical Support, Telecommuting, Information Technology, Collaborative Software, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence
初级 · 课程 · 1-4 周

您将获得的技能: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries
初级 · 课程 · 1-4 周

University of Pittsburgh
您将获得的技能: 网页内容无障碍指南, 差异化教学, 残疾, 高等教育, 学生支持与服务, 教育软件和技术, 教育材料, 适应性设备, 课程开发, 教学设计, 案例研究, 多样性意识
混合 · 课程 · 1-4 周

Fortinet, Inc.
您将获得的技能: Network Troubleshooting, Firewall, Network Monitoring, Network Security, Virtual Private Networks (VPN), Network Performance Management, Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, System Configuration, Cybersecurity, Malware Protection
中级 · 课程 · 1-3 个月

您将获得的技能: Computer Hardware, Hardware Troubleshooting, Desktop Support, USB, Data Storage, System Configuration, Peripheral Devices, Microsoft Windows, General Networking, Operating Systems, Display Devices
初级 · 课程 · 1-4 周

您将获得的技能: Network Support, Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, Firewall, Microsoft Windows, Local Area Networks, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, Security Controls, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication
初级 · 课程 · 1-4 周

您将获得的技能: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security), User Accounts
初级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Team Motivation, Negotiation, Team Leadership, Product Roadmaps, Team Building, Organizational Leadership, Conflict Management, Leadership, Scaled Agile Framework, Strategic Leadership, Agile Methodology, Leadership and Management, Product Management, Business Leadership, Team Management, People Development, Cross-Functional Collaboration, Product Development, Product Strategy, Decision Making
初级 · 课程 · 1-3 个月