您将获得的技能: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, AI Enablement, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
初级 · 课程 · 1-4 周

您将获得的技能: Facebook, Customer experience improvement, Product Assortment, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Company, Product, and Service Knowledge, Customer Service, Marketing, Digital Marketing
中级 · 指导项目 · 不超过 2 小时

University of Michigan
您将获得的技能: Health Informatics, Strategic Communication, Health Technology, Strategic Planning, Business Planning, Innovation, Telehealth, Organizational Strategy, Healthcare Project Management, Design Thinking, Business Strategy, Health Care Administration, Business Management, Strategic Thinking, Emerging Technologies, Stakeholder Engagement, Agile Methodology, User Centered Design
初级 · 课程 · 1-4 周

Johns Hopkins University
您将获得的技能: Infant Care, Child Health, Nutrition Education, Maternal Health, Motivational Interviewing, Nutrition and Diet, Patient Education And Counseling, Caregiving, Mental Health, Family Support, Stress Management, Cultural Responsiveness, Cultural Sensitivity
初级 · 课程 · 1-4 周

Pontificia Universidad Católica de Chile
您将获得的技能: Medical Prescription, Drug Interaction, Pharmacotherapy, Medication Administration, Medication Dispensation, Pharmacology, Patient Safety, Patient Education And Counseling, Health Care, Geriatrics
初级 · 课程 · 1-4 周
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周
您将获得的技能: Healthcare Project Management, Project Risk Management, Performance Metric, Continuous Improvement Process, Risk Management, Project Coordination, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaboration, Team Building, Project Implementation, Regulatory Affairs, Compliance Management, Operational Efficiency
中级 · 课程 · 1-4 周

您将获得的技能: Generative AI, Responsible AI, Exploratory Data Analysis, AI Enablement, Data Ethics, Data-Driven Decision-Making, Artificial Intelligence, Analytics, Pandas (Python Package), Automation, Data Visualization Software, Descriptive Statistics
中级 · 课程 · 1-3 个月

您将获得的技能: Project Finance, Feasibility Studies, Cost Estimation, Financial Analysis, Project Risk Management, Risk Analysis, Return On Investment, Financial Statements, Financial Modeling, Case Studies, Stakeholder Analysis, Due Diligence, Loans, Cash Flows, Market Analysis
混合 · 课程 · 1-4 周

您将获得的技能: Adaptability, Diversity and Inclusion, Leadership, Communication, Professional Development, Cultural Diversity, Emotional Intelligence, Initiative and Leadership, Empathy
初级 · 课程 · 1-4 周

您将获得的技能: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies
初级 · 课程 · 1-4 周

您将获得的技能: Responsible AI, Anomaly Detection, Computer Vision, Microsoft Azure, Data Ethics, Artificial Intelligence, Natural Language Processing, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), Azure Synapse Analytics, Machine Learning
初级 · 课程 · 1-4 周