
您将获得的技能: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
初级 · 课程 · 1-4 周

University of Illinois Urbana-Champaign
您将获得的技能: Investments, Compliance Reporting, Tax, Tax Planning, Private Equity, Investment Management, Compliance Management, Financial Regulation, Tax Laws, Real Estate, Financial Market, Regulatory Requirements, Due Diligence, Financial Services
混合 · 课程 · 1-4 周
Starweaver
您将获得的技能: Safety Training, Safety Standards, Accident Prevention, Hazard Analysis, Occupational Health, Injury Prevention, Lifting Ability, Fall Protection, Electrical Safety, Personal protective equipment, Compliance Management, Quality Assessment, Self-Awareness
初级 · 课程 · 1-4 周

ESSEC Business School
您将获得的技能: Project Finance, Proposal Development, Social Impact, Investment Banking, Sales Presentations, Feasibility Studies, Needs Assessment, Financial Analysis, Fundraising, Business Planning, Budgeting, Business Development, Presentations, Stakeholder Engagement, Due Diligence
中级 · 课程 · 1-3 个月

您将获得的技能: Facebook, Customer experience improvement, Product Assortment, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Company, Product, and Service Knowledge, Customer Service, Marketing, Digital Marketing
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Timelines, Microsoft Excel, Project Schedules, Spreadsheet Software, Data Visualization, Presentations, Data Sharing, Coordination
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
初级 · 指导项目 · 不超过 2 小时
Starweaver
您将获得的技能: Generative AI Agents, Generative Model Architectures, CrewAI, AI Orchestration, Generative AI, AI Workflows, Agentic systems, Prompt Patterns, Tool Calling, LLM Application, Model Deployment, Systems Architecture, Responsible AI, Context Management, Application Deployment, Collaboration, Data Integration, Job Evaluation, Logical Reasoning
中级 · 课程 · 1-4 周

您将获得的技能: Medical Privacy, Information Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Personally Identifiable Information, Law, Regulation, and Compliance, Health Information Management, General Data Protection Regulation (GDPR), Regulatory Compliance, Health Care Procedure and Regulation
混合 · 课程 · 1-4 周

您将获得的技能: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
中级 · 课程 · 1-4 周

Banco Interamericano de Desarrollo
您将获得的技能: Health Policy, Health Equity, Health Systems, Health Care, Public Health, Governance, Prioritization, Policy Analysis, Stakeholder Engagement, Cost Benefit Analysis, Price Negotiation, Resource Allocation, Ethical Standards And Conduct, Decision Making, Market Dynamics
初级 · 课程 · 1-3 个月

University of Illinois Urbana-Champaign
您将获得的技能: Maternal Health, Child Health, Anatomy, Endocrinology, Immunology, Infant Care, Preventative Care, Nutrition and Diet, Biochemistry, Nutrition Education, Production Process, Biology, Molecular, Cellular, and Microbiology
初级 · 课程 · 1-4 周