
Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
中级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: Product Development, New Product Development, Risk Management, Project Risk Management, Innovation, Healthcare Industry Knowledge, Industrial Design, Business Risk Management, Stakeholder Engagement, Stakeholder Management, Market Opportunities, Communication Planning, Market Analysis, Cost Benefit Analysis, Return On Investment, Health Technology, Regulatory Requirements, Project Management, Financial Analysis, Project Planning
攻读学位
中级 · 课程 · 1-4 周

Digital Marketing Institute
您将获得的技能: Digital Marketing, Social Media Marketing, Marketing Channel, Digital Media Strategy, Marketing Automation, Marketing Strategy and Techniques, Social Media Strategy, Digital Advertising, Email Marketing, Content Marketing, Search Engine Optimization, Marketing Communications, E-Commerce, Customer Relationship Management (CRM) Software, Demand Generation, Marketing Analytics, Customer Service, Web Applications
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: Lean Six Sigma, Performance Improvement, Statistical Process Controls, Operational Analysis, Process Improvement, Quality Improvement, Health Informatics, Statistical Methods, Continuous Improvement Process, Innovation, Operations Management, Probability & Statistics, Problem Solving
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中级 · 课程 · 1-4 周

您将获得的技能: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
初级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Forecasting, Strategic Leadership, Product Roadmaps, Business Strategy, Innovation, Brainstorming, Organizational Strategy, Strategic Communication, Leadership, Employee Retention, Stakeholder Engagement, Employee Engagement
初级 · 课程 · 1-3 个月
您将获得的技能: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business
初级 · 指导项目 · 不超过 2 小时

Amazon Web Services
您将获得的技能: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
混合 · 课程 · 1-4 周

Fred Hutchinson Cancer Center
您将获得的技能: Grant Writing, Data Sharing, Grant Applications, Data Storage, Data Management, Health Policy, Technical Writing, Health Care Procedure and Regulation
初级 · 课程 · 1-4 周

Pontificia Universidad Católica de Chile
您将获得的技能: Disabilities, Workplace inclusivity, Caregiving, User Interface and User Experience (UI/UX) Design, Dignity in Care, Diversity Awareness, Diversity Equity and Inclusion Initiatives
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Responsible AI, Telehealth, Health Technology, Generative AI, Healthcare Ethics, Regulatory Compliance, Health Care Procedure and Regulation, Security Strategy, Artificial Intelligence, System Implementation, Data Security, Analysis, Risk Analysis, Innovation, Design
中级 · 课程 · 1-4 周

您将获得的技能: Private Equity, Financial Modeling, Mergers & Acquisitions, Return On Investment, Cash Flows, Investment Banking, Case Studies, Financial Analysis, Business Valuation, Financial Forecasting, Capital Markets, Loans, Due Diligence, Corporate Finance
混合 · 课程 · 1-4 周