您将获得的技能: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
初级 · 课程 · 1-4 周

Duke University
您将获得的技能: Return On Investment, Environmental Social And Corporate Governance (ESG), Entrepreneurship, Capital Budgeting, Entrepreneurial Finance, Investment Management, Investments, Due Diligence, Business Metrics, Key Performance Indicators (KPIs), Performance Measurement, Growth Strategies, Business Modeling, Capital Markets, Finance, Business Development, Financial Management, Stakeholder Communications, Business Strategy, Business Management
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Looker (Software), Collaborative Software, Team Oriented, Database Administration, Identity and Access Management, Google Cloud Platform, Client Support, Data Access, Dashboard, Management Reporting, Customer Support, Administration, Data Visualization, Business Reporting, Scheduling, Auditing
中级 · 课程 · 1-3 个月

University of Minnesota
您将获得的技能: Medical Devices, Stakeholder Analysis, Program Evaluation, Regulatory Affairs, Healthcare Industry Knowledge, Cost Benefit Analysis, Health Care Procedure and Regulation, Health Informatics, Health Technology, Health Policy, Regulatory Requirements, Clinical Trials, Financial Analysis, Probability & Statistics
初级 · 课程 · 1-4 周

您将获得的技能: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Supplier Relationship Management, Procurement, Vendor Management, Ethical Standards And Conduct, Strategic Sourcing, Governance, Compliance Training, Contract Management, Supply Chain, Stakeholder Management, Accountability, Due Diligence, Risk Management
初级 · 课程 · 1-4 周

University of Colorado System
您将获得的技能: 预测建模, 数据分析, 临床信息学, 临床实践, 定性研究, 临床数据管理, 预测分析, 重症监护室, 应用机器学习, 决策支持系统, 健康信息学, 风险模型
中级 · 课程 · 1-3 个月
您将获得的技能: User Experience Design, Data Storytelling, Design Strategies, User Centered Design, Usability Testing, Product Improvement, Customer experience strategy (CX), User Research, Design Research, Figma (Design Software), User Feedback, Wireframing, Storytelling, Prioritization
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
中级 · 课程 · 1-4 周

University of Illinois Urbana-Champaign
您将获得的技能: Diagnostic Tests, Immunology, Infectious Diseases, Cost Management, Laboratory Testing, Preventative Care, Cost Benefit Analysis, Data-Driven Decision-Making, Microbiology, Decision Making
初级 · 课程 · 1-4 周

您将获得的技能: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
初级 · 课程 · 1-4 周
University of Alberta
您将获得的技能: Sprint Planning, Agile Software Development, Product Demonstration, Agile Methodology, Requirements Analysis, Agile Project Management, Risk Management, Agile Product Development, Virtual Environment, Product Requirements, Product Management, Backlogs, Customer Communications Management, Customer Service, Presentations, User Story, Team Management, Prioritization
混合 · 课程 · 1-3 个月