
您将获得的技能: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
中级 · 课程 · 1-4 周

Northeastern University
您将获得的技能: Generative AI, Large Language Modeling, Supervised Learning, Applied Machine Learning, Artificial Intelligence, Responsible AI, Machine Learning, Healthcare Industry Knowledge, Data Ethics, AI Personalization, Predictive Analytics, Precision Medicine, Health Informatics
混合 · 课程 · 1-4 周

Northeastern University
您将获得的技能: Strategic Decision-Making, Strategic Leadership, Organizational Strategy, Corporate Strategy, Business Strategy, Organizational Structure, Performance Management, Health Care Administration, Business Management, Strategic Partnership, Leadership, Mergers & Acquisitions, Analysis, Competitive Analysis, New Business Development, Market Analysis, Operational Efficiency
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 沟通, 呼叫中心经验, 客户服务, 专业精神, 面试技巧, 解决客户投诉, 语言交流技能, LinkedIn, 解决问题, 关键词研究, 建立客户关系, 冲突管理, 降级技巧
初级 · 课程 · 1-4 周
您将获得的技能: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, AI Enablement, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
初级 · 课程 · 1-4 周
您将获得的技能: Healthcare Project Management, Project Risk Management, Performance Metric, Continuous Improvement Process, Risk Management, Project Coordination, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaboration, Team Building, Project Implementation, Regulatory Affairs, Compliance Management, Operational Efficiency
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
初级 · 课程 · 1-4 周

University of Minnesota
您将获得的技能: Medical Devices, Stakeholder Analysis, Program Evaluation, Regulatory Affairs, Healthcare Industry Knowledge, Cost Benefit Analysis, Health Care Procedure and Regulation, Health Informatics, Health Technology, Health Policy, Regulatory Requirements, Clinical Trials, Medicare, Payment Systems, Financial Analysis, Probability & Statistics
初级 · 课程 · 1-4 周

您将获得的技能: Adaptability, Diversity and Inclusion, Leadership, Communication, Professional Development, Cultural Diversity, Emotional Intelligence, Initiative and Leadership, Empathy
初级 · 课程 · 1-4 周

您将获得的技能: Clinical Documentation, Responsible AI, Revenue Cycle Management, No-Code Development, Electronic Medical Record, Medical Billing and Coding, Patient Education And Counseling, Health Information Management and Medical Records, Patient Education and Support, AI Security, Health Informatics, Generative AI Agents, AI Personalization, Business Process Automation, Automation, Patient Communication, Data Governance, Healthcare Industry Knowledge, Real Time Data, Smart Goals
中级 · 课程 · 1-3 个月

The George Washington University
您将获得的技能: Law, Regulation, and Compliance, Health Equity, Informed Consent, Pharmaceuticals, Health Care Procedure and Regulation, Healthcare Ethics, Public Health and Disease Prevention, Health Disparities, Public Health, Health Policy, Regulation and Legal Compliance, Advocacy, Policy Analysis, Intellectual Property
混合 · 课程 · 1-3 个月

您将获得的技能: Private Equity, Financial Modeling, Mergers & Acquisitions, Return On Investment, Cash Flows, Investment Banking, Case Studies, Financial Analysis, Business Valuation, Financial Forecasting, Capital Markets, Loans, Due Diligence, Corporate Finance
混合 · 课程 · 1-4 周