
CVS Health
您将获得的技能: 沟通, LinkedIn, 呼叫中心经验, 解决客户投诉, 降级技巧, 面试技巧, 解决问题, 冲突管理, 建立客户关系, 专业精神, 客户服务, 语言交流技能, 关键词研究
初级 · 课程 · 1-4 周
您将获得的技能: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, AI Enablement, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
初级 · 课程 · 1-4 周
您将获得的技能: Healthcare Project Management, Project Risk Management, Performance Metric, Continuous Improvement Process, Risk Management, Project Coordination, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaboration, Team Building, Project Implementation, Regulatory Affairs, Compliance Management, Operational Efficiency
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Responsible AI, Generative AI Agents, Data Ethics, Healthcare Industry Knowledge, Healthcare Project Management, Clinical Documentation, Automation, Health Informatics, Artificial Intelligence, Predictive Modeling, Innovation, Health Technology, Healthcare Ethics, System Implementation
初级 · 课程 · 1-4 周

Duke University
您将获得的技能: Compensation Analysis, Performance Review, Staff Management, Safety Training, Human Resources, Human Resource Management, Performance Management, Diversity and Inclusion, Human Resources Management and Planning, Recruitment, Human Resource Policies, Compensation and Benefits, Supervision, Job Analysis, New Hire Orientations
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
中级 · 课程 · 1-4 周

Technical University of Munich (TUM)
您将获得的技能: Fundraising, Business Valuation, Biotechnology, Entrepreneurial Finance, Commercial Laws, Investments, Return On Investment, Private Equity, Due Diligence, Presentations, Finance, Financial Analysis, Negotiation, Contract Negotiation, Intellectual Property, Stakeholder Analysis
中级 · 课程 · 1-3 个月

O.P. Jindal Global University
您将获得的技能: Health Disparities, Health Equity, Social Determinants Of Health, Health Systems, Public Health, Health Policy, Health Care, Epidemiology, Social Justice, Social Sciences, Demography, Economics
攻读学位
初级 · 课程 · 1-3 个月

您将获得的技能: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
初级 · 课程 · 1-4 周

Duke University
您将获得的技能: Due Diligence, Contract Negotiation, Strategic Partnership, Negotiation, Social Impact, Environmental Social And Corporate Governance (ESG), Value Propositions, Fundraising, Entrepreneurship, Storytelling, Investments, Entrepreneurial Finance, Investment Management, Capital Markets, Financial Market, Finance, International Finance, Financial Management, Business Strategy, Business Management
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: Lean Six Sigma, Performance Improvement, Statistical Process Controls, Operational Analysis, Process Improvement, Statistical Methods, Continuous Improvement Process, Innovation, Operations Management, Probability & Statistics, Problem Solving
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中级 · 课程 · 1-4 周

University of Michigan
您将获得的技能: Automation, Social Sciences, Social Impact, Electric Power Systems, Emerging Technologies, Sustainable Technologies, Economics, Policy, and Social Studies, Sustainable Development, Public Policies, Health Care, Environmental Issue, Augmented and Virtual Reality (AR/VR), Climate Change Mitigation
初级 · 课程 · 1-3 个月