业务分析课程可以帮助您学习需求收集、流程制图、利益相关者参与和数据分析技术。您可以掌握创建业务案例、进行可行性研究和执行差距分析以确定需要改进的领域的技能。许多课程都会介绍一些工具,如用于数据处理的 Microsoft Excel、用于数据 Visualization 的 Tableau 和用于项目管理的 JIRA,这些工具支持在实际项目中实际应用这些技能。

您将获得的技能: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
中级 · 课程 · 1-4 周

Sciences Po
您将获得的技能: Data Governance, Social Sciences, Digital Transformation, Economics, Policy, and Social Studies, Data Security, Governance, Data Ethics, Data Analysis, Data-Driven Decision-Making, Big Data, Political Sciences, Economics, Information Privacy, Policy Analysis
初级 · 课程 · 1-4 周

Johns Hopkins University
您将获得的技能: Scientific Visualization, Data Visualization Software, Data Visualization, Visualization (Computer Graphics), Interactive Data Visualization, Computer Displays, Data Presentation, Time Series Analysis and Forecasting, Display Devices, Scalability, Data Validation, Computer Graphics, 3D Modeling, Medical Imaging, X-Ray Computed Tomography, Magnetic Resonance Imaging
中级 · 课程 · 1-3 个月

Fundação Instituto de Administração
您将获得的技能: Customer experience strategy (CX), Customer Relationship Management, Customer Data Management, Agile Methodology, Customer Insights, Product Lifecycle Management, Business Metrics, Solution Design, Experience Design, Interpersonal Communications, Relationship Building
初级 · 课程 · 1-4 周

L&T EduTech
您将获得的技能: Construction Engineering, Civil Engineering, Structural Analysis, Building Codes, Electrical Systems, Transportation Operations, Building Information Modeling, Construction Management, Construction Inspection, Structural Engineering, Construction, Engineering Analysis, Simulation and Simulation Software, Architectural Design, Engineering Practices, Quality Assurance, Laboratory Testing, Planning, Engineering Design Process, Emerging Technologies
中级 · 专项课程 · 3-6 个月

您将获得的技能: Value Propositions, Business Strategy, Business Marketing, Strategic Communication, Product Knowledge, Target Market, Market Opportunities, Competitive Analysis, Customer Analysis
中级 · 课程 · 1-4 周

Coursera Classroom
您将获得的技能: Version Control, Quality Assurance, Learning Management Systems, Change Control
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Setting Appointments, Calendar Management, Time Management, Scheduling, Microsoft 365, Microsoft Outlook, Productivity, Microsoft Teams, Business Process Automation, Administrative Support, Automation
中级 · 课程 · 1-4 周
您将获得的技能: Google Sheets, Graphing, Data Presentation, Spreadsheet Software, Scatter Plots, Pivot Tables And Charts
初级 · 指导项目 · 不超过 2 小时

AI CERTs
您将获得的技能: AI Personalization, Applied Machine Learning, Model Evaluation
中级 · 课程 · 1-3 个月

Arizona State University
您将获得的技能: Supervised Learning, Unsupervised Learning, Generative Adversarial Networks (GANs), Deep Learning, Image Analysis, Machine Learning Algorithms, Applied Machine Learning, Python Programming, Machine Learning, Artificial Neural Networks, Model Evaluation, Data Processing, Classification Algorithms, Computer Vision, Predictive Modeling, Computer Programming, Regression Analysis
初级 · 课程 · 1-4 周

您将获得的技能: AI Personalization, Proposal Writing, Proposal Development, Sales Presentation, Sales Strategy, Generative AI Agents, Presentations, Storytelling, Sales Process, Content Performance Analysis, Personalized Service, Market Research, Customer Analysis, Data-Driven Decision-Making, Microsoft PowerPoint, Competitive Analysis
初级 · 课程 · 1-4 周