
Imperial College London
您将获得的技能: 数据收集, 公共卫生, 案例研究, 卫生政策, 健康公平, 社区卫生, 多样性意识, 研究方法, 定性研究, 计划评估
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Looker (Software), Collaborative Software, Team Oriented, Database Administration, Identity and Access Management, Google Cloud Platform, Client Support, Data Access, Dashboard, Management Reporting, Customer Support, Administration, Data Visualization, Business Reporting, Scheduling, Auditing
中级 · 课程 · 1-3 个月

您将获得的技能: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making
初级 · 课程 · 1-3 个月
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

University of Michigan
您将获得的技能: Healthcare Ethics, Diagnostic Tests, Statistical Methods, Patient Communication, Model Evaluation, Healthcare Industry Knowledge, Clinical Assessment, Health Informatics, Medical Privacy, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Health Disparities
初级 · 课程 · 1-4 周

University of Minnesota
您将获得的技能: Medical Devices, Stakeholder Analysis, Program Evaluation, Regulatory Affairs, Healthcare Industry Knowledge, Cost Benefit Analysis, Health Care Procedure and Regulation, Health Informatics, Health Technology, Health Policy, Regulatory Requirements, Clinical Trials, Medicare, Payment Systems, Financial Analysis, Probability & Statistics
初级 · 课程 · 1-4 周

您将获得的技能: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
初级 · 指导项目 · 不超过 2 小时

CVS Health
您将获得的技能: 沟通, 建立客户关系, 呼叫中心经验, 冲突管理, 专业精神, 解决客户投诉, 降级技巧, 语言交流技能, 解决问题, 客户服务, LinkedIn, 关键词研究, 面试技巧
初级 · 课程 · 1-4 周

American Council on Exercise
您将获得的技能: Mental Health, Mindfulness, Nutrition and Diet, Mental Concentration, Community Health, Preventative Care, Health And Wellness Coaching, Health Education, Behavioral Health, Stress Management, Clinical Nutrition, Exercise Science, Respiration, Physiology
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: 健康信息管理, Google 云端平台, 基于云的集成, 应用编程接口 (API), 健康信息学, 数据存储, 医疗保健, 云计算, 云 API, 健康技术
初级 · 项目 · 不超过 2 小时
您将获得的技能: Healthcare Project Management, Project Risk Management, Performance Metric, Continuous Improvement Process, Risk Management, Project Coordination, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaboration, Team Building, Project Implementation, Regulatory Affairs, Compliance Management, Operational Efficiency
中级 · 课程 · 1-4 周