University of Illinois Urbana-Champaign
您将获得的技能: Stakeholder Analysis, Decision Making, Innovation, Strategic Decision-Making, New Product Development, User Research, Organizational Strategy, Health Care Procedure and Regulation, Health Technology, Problem Solving, Process Analysis, Planning, Return On Investment
攻读学位
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Responsible AI, Generative AI Agents, Data Ethics, Healthcare Industry Knowledge, Healthcare Project Management, Clinical Documentation, Automation, Health Informatics, Artificial Intelligence, Predictive Modeling, Innovation, Health Technology, Healthcare Ethics, System Implementation
初级 · 课程 · 1-4 周

您将获得的技能: Rehabilitation, Human Musculoskeletal System, Orthopedics, Medical Imaging, Anatomy, Kinesiology, Diagnostic Radiology, Diagnostic Tests, Physical Therapy, Sports Medicine, Medical Terminology, Pathology, Chronic Diseases, Physiology
初级 · 课程 · 1-4 周
您将获得的技能: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
初级 · 专业证书 · 3-6 个月

Emory University
您将获得的技能: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
中级 · 课程 · 1-3 个月

Alfaisal University | KLD
您将获得的技能: Overcoming Objections, Sales, Negotiation, Sales Process, Product Knowledge, Rapport Building, Communication, Value Propositions, Persuasive Communication, Customer Relationship Building, Customer Service, Needs Assessment, Active Listening, Empathy
初级 · 课程 · 1-4 周

您将获得的技能: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
中级 · 课程 · 1-4 周

您将获得的技能: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
初级 · 课程 · 1-4 周

Northeastern University
您将获得的技能: Pharmaceuticals, Health Systems, Healthcare Industry Knowledge, Medicaid, Medicare, Health Care, Payment Systems, Drug Development, Health Policy, Public Health, Medical Billing, Value-Based Care, Health Disparities, Health Care Administration, Tax Laws
初级 · 课程 · 1-4 周

University of Illinois Urbana-Champaign
您将获得的技能: Real Estate, Investments, Financial Industry Regulatory Authorities, Compliance Reporting, Commercial Real Estate, Property and Real Estate, Risk Management, Asset Management, Financial Regulations, Securities (Finance), Investment Management, Private Equity, Financial Services, Financial Regulation, Regulatory Requirements, Tax Laws, Tax Planning, Due Diligence, Tax, Financial Market
初级 · 专项课程 · 1-3 个月

University of Pittsburgh
您将获得的技能: Adaptive Equipment, Home Health Care, Network Protocols, Wireless Networks, Health Technology, Disabilities, End User Training and Support, Telecommunications, Internet Of Things, Patient Evaluation, Clinical Assessment, Patient-centered Care, Automation, digital literacy, Information Privacy
初级 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 客户支持, 建立客户关系, 冲突管理, 呼叫中心经验, 呼出电话, 专业精神, 客户服务, 面试技巧, 解决客户投诉, 沟通, 解决问题, LinkedIn, 呼入电话, 降级技巧
初级 · 课程 · 1-4 周