
您将获得的技能: Marketing Analytics, Customer Analysis, Customer Insights, Marketing Effectiveness, Data-Driven Marketing, Marketing Budgets, Spreadsheet Software, Return On Investment, Customer Relationship Management, Customer Retention, Marketing Strategies, Target Audience, Data-Driven Decision-Making, Data Transformation, Growth Strategies
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Machine Learning Methods, Web Analytics, Data-Driven Marketing, Retail Store Operations, Machine Learning, Machine Learning Algorithms, Histogram, Decision Tree Learning, Data Preprocessing, Pandas (Python Package)
中级 · 课程 · 1-4 周
Emory University
您将获得的技能: 数据分析, Microsoft Excel, 市场营销, 回归分析, 数据驱动的营销, 描述性统计, 营销效果, 数据转换, 探索性数据分析, 透视表和图表, 营销分析, 消费者行为, 客户洞察, 统计方法, 数据操作, 数据驱动决策, 统计可视化, Excel 公式
中级 · 课程 · 1-3 个月
Kennesaw State University
您将获得的技能: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Advocacy, Customer Insights, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Analysis, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Strategic Marketing, Consumer Behaviour, Culture Transformation, Market Share
初级 · 课程 · 1-4 周

Alex Genadinik
您将获得的技能: Overcoming Objections, Consultative Selling, Closing (Sales), Selling Techniques, Active Listening, Sales, General Sales Practices, Sales Process, Cultural Responsiveness, Consultative Approaches, Rapport Building, Intercultural Competence, Prospecting and Qualification, Cultural Sensitivity, Decision Making
混合 · 课程 · 1-4 周

University of Virginia Darden School Foundation
您将获得的技能: 人工智能集成, ChatGPT, 人工智能个性化, 客户支持, 生成式人工智能, 客户沟通管理, 客户服务, 性能分析, 提高绩效, 目标受众, 改善客户体验, 自助服务技术, 客户参与, 个性化服务
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
中级 · 课程 · 1-4 周

您将获得的技能: Conversion Funnel Analysis, Web Analytics, Digital Analysis, Customer Analysis, Product Management, Customer Insights, Analytics, Business Analysis, Root Cause Analysis, User Flows, Performance Analysis, Data Presentation, Performance Metric, Key Performance Indicators (KPIs), Data Collection, Regression Analysis, Event Monitoring, Data Capture, Taxonomy
中级 · 课程 · 1-4 周

Starweaver
您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Brand Loyalty, Customer Analysis, Customer Retention, Relationship Management, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Target Audience, Data-Driven Marketing, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making
初级 · 课程 · 1-4 周

您将获得的技能: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Product Knowledge, Customer Insights, Incident Management, Business Management, Stakeholder Management
初级 · 课程 · 1-3 个月

您将获得的技能: Conversion Funnel Analysis, Marketing Analytics, Data-Driven Marketing, Web Analytics, Digital Analysis, Marketing Effectiveness, Customer Analysis, Marketing Automation, Customer Insights, Correlation Analysis, Statistical Methods, Statistical Analysis, Web Analytics and SEO, System Monitoring, Model Evaluation, Anomaly Detection, Continuous Monitoring, Quality Assessment, Data Validation, Verification And Validation
初级 · 课程 · 1-4 周

您将获得的技能: Customer Analysis, Statistical Visualization, Unsupervised Learning, Customer Insights, Correlation Analysis, Data Preprocessing, Plot (Graphics), Heat Maps, Data Processing, Descriptive Statistics, Data Manipulation, Histogram, Marketing Analytics, Exploratory Data Analysis, Applied Machine Learning, Data Visualization Software
混合 · 课程 · 1-4 周