
Kennesaw State University
您将获得的技能: Incident Response, Cybersecurity, Cyber Attacks, Computer Security Incident Management, Security Awareness, Personally Identifiable Information, Cyber Risk, Threat Detection, Information Privacy, Safety and Security, Multi-Factor Authentication
初级 · 课程 · 1-3 个月
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

您将获得的技能: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
中级 · 课程 · 1-4 周

Goodwill Industries International
您将获得的技能: digital literacy, Computer Literacy, Disabilities, Web Content Accessibility Guidelines, Diversity Awareness, Digital Communications, Community Development, Community Outreach, End User Training and Support, Advocacy, Telecommunications, Ethical Standards And Conduct, Data Access, Requirements Analysis
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: 销售演示, 叙事, 销售, 价值主张, 解决方案销售, Microsoft PowerPoint, 演讲, 生成式人工智能, 业务建模, Prompt Engineering, 销售技巧, 价格谈判, 产品知识, Microsoft Copilot
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Data Ethics, Business Ethics, Ethical Standards And Conduct, Responsible AI, Artificial Intelligence, Information Privacy, Informed Consent, Personally Identifiable Information, Accountability, Generative AI Agents, Data Governance
初级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Cybersecurity, Cyber Security Policies, Cyber Risk, Risk Management, Cyber Attacks, Risk Mitigation, Business Risk Management, Cyber Security Strategy, Stakeholder Communications, Operational Risk, Enterprise Risk Management (ERM), Security Management, Risk Analysis, Cyber Security Assessment, Threat Modeling, Risk Modeling, Governance, Vulnerability Assessments, Information Privacy, Estimation
初级 · 课程 · 1-3 个月

您将获得的技能: Instagram, Content Performance Analysis, Social Media, Social Media Marketing, Marketing Analytics, Content Strategy, Strategic Decision-Making, Key Performance Indicators (KPIs), Brand Awareness, Competitive Analysis, Drive Engagement
初级 · 课程 · 1-4 周

Automatic Data Processing, Inc. (ADP)
您将获得的技能: Coordination, Professional Networking, Labor Compliance, Communication, Organizational Skills, Branding, Diversity and Inclusion
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Facebook, Social Media Management, Social Media, Social Media Marketing, Drive Engagement, Promotional Strategies
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Logo Design, Adobe Illustrator, Presentations, Typography, Graphic Design, Branding, Marketing Design, Brainstorming, Design Thinking, Color Theory, User Research, Design Research
混合 · 课程 · 1-4 周

Coursera
您将获得的技能: TikTok, Video Editing, Storytelling, Videography, Content Creation, Photo/Video Production and Technology, Editing, Scripting
初级 · 课程 · 1-4 周