
The University of Sydney
您将获得的技能: 沟通, 研究方法, 编辑, 创造性思维, 语言能力, 信息管理, 数字扫盲, 批判性思维, 语言交流技能, 扫盲, 集思广益, 校对, 道德标准与行为, 解决复杂问题, 分析技能, 公开演讲, 创造性地解决问题, 研究, 写作, 解决问题
初级 · 专项课程 · 3-6 个月

您将获得的技能: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

Arizona State University
您将获得的技能: Empathy, Team Leadership, Compassion, Influencing, Emotional Intelligence, Team Building, Leadership, Teamwork, Social Skills, digital literacy, Self-Awareness, Media and Communications, Digital Communications, Interpersonal Communications, Decision Making, Empathy & Emotional Intelligence, Independent Thinking, Open Mindset, Conflict Management, Accountability
初级 · 专项课程 · 3-6 个月

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: 追加销售, 运行效率, 优先次序, 酒店 Operator, 行政支持和文书工作, 酒店管理, 电话技能, 前台办公室, 沟通策略, 人际沟通, 宾客关系, 接待服务, 积极倾听, 语言交流技能, 物业管理系统, 办公程序, 收入管理, 计算机扫盲, 问候客户, 交叉销售
初级 · 课程 · 1-4 周

Board Infinity
您将获得的技能: Interviewing Skills, Employee Training, Workplace inclusivity, Management Training And Development, Talent Recruitment, Training and Development, Diversity Awareness, Recruitment Strategies, Talent Acquisition, Talent Sourcing, Active Listening, Communication, Cultural Sensitivity
中级 · 课程 · 1-4 周

Alfaisal University | KLD
您将获得的技能: Non-Verbal Communication, Verbal Communication Skills, Communication, Interpersonal Communications, Recognizing Others
初级 · 课程 · 1-4 周

您将获得的技能: Timelines, Project Schedules, Project Management, Milestones (Project Management), Project Coordination, Scheduling, Project Scoping, Project Management Software, Project Planning, Dependency Analysis, Stakeholder Communications
初级 · 课程 · 1-4 周

Cisco Learning and Certifications
您将获得的技能: Cloud Deployment, Identity and Access Management, Active Directory, Network Troubleshooting
初级 · 课程 · 1-4 周

University of Pennsylvania
您将获得的技能: 新闻学, 趋势分析, 编辑, 叙事, 面试技巧, 媒体与传播, 英语, 电子媒体, 道德标准与行为, 研究, 数字出版, 词汇, 语法
混合 · 课程 · 1-3 个月

The Hong Kong University of Science and Technology
您将获得的技能: 沟通, 沟通策略, 业务沟通, 商务写作, 英语, 分析, 案例研究, 语法, 写作, 词汇, 目标受众
混合 · 课程 · 1-3 个月

University of Washington
您将获得的技能: 沟通, 语言能力, 业务沟通, 演讲, 电话技能, 商务写作, 口头表达, 语言交流技能, 建立关系, 专业网络, 英语, 商务信函, 词汇, 制定计划, 语法, 建立融洽关系
中级 · 课程 · 1-3 个月