
您将获得的技能: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, Practice Management, Continuous Improvement Process, Process Management, Technical Services, Business Management, Stakeholder Management, Innovation, Value Propositions, Digital Transformation
初级 · 课程 · 1-3 个月

Voxy
您将获得的技能: 语言交流技能, 电话技能, 语言学习, 交流, 商务写作, 客户咨询, 采购, 英语, 写作, 词汇, 语言能力, 呼入电话, 客户服务, 口头表达, 语法, 口语理解, 产品知识, 解决客户投诉
混合 · 课程 · 1-3 个月

Alex Genadinik
您将获得的技能: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
混合 · 课程 · 1-4 周

您将获得的技能: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

Alex Genadinik
您将获得的技能: Surveys, Market Research, Survey Creation, User Feedback, Customer Insights, User Research, Research Methodologies, Customer experience improvement, Client Support, Interrigatories
混合 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management
初级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 网络架构, TCP/IP, 无线网络, 嵌入式系统, 系统设计与实施, 计算机硬件, Network Protocol(网络协议, 物联网, 嵌入式软件, 网络协议, OSI 模型, 硬件架构
混合 · 课程 · 1-4 周

Northeastern University
您将获得的技能: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Organizational Development, Team Management, Stakeholder Engagement, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Service Design, Service Improvement, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Process Design, Leadership
初级 · 课程 · 1-4 周
University of California, Davis
您将获得的技能: 审计, 营销分析, 内容营销, 写作, 企业对消费者, 竞争分析, B2B 销售, 品牌营销, 营销策略与技巧, 品牌战略, 内容开发与管理, 文案写作
中级 · 课程 · 1-4 周

Illinois Tech
您将获得的技能: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Services, Cloud Management, Cloud Computing, Cloud Platforms, Disaster Recovery, Cloud Computing Architecture, IT Infrastructure, Cloud Deployment, DevOps, Cloud-Native Computing, Amazon Web Services, Infrastructure Architecture, Virtual Networking, Virtualization, CI/CD, Cloud Applications, Serverless Computing, Cloud Storage
攻读学位
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Cloud Computing, Model Deployment, Cloud Deployment, Istio, Tensorflow, Google Cloud Platform, MLOps (Machine Learning Operations), Kubernetes, Application Deployment, Continuous Deployment, Microservices, Load Balancing
中级 · 项目 · 不超过 2 小时

Northeastern University
您将获得的技能: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Business Process Reengineering, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Customer experience improvement
初级 · 课程 · 1-4 周