
CVS Health
您将获得的技能: 呼叫中心经验, 冲突管理, 客户支持, 沟通, 建立客户关系, 呼出电话, 降级技巧, 解决客户投诉, 面试技巧, 解决问题, 专业精神, LinkedIn, 客户服务, 呼入电话
初级 · 课程 · 1-4 周

SAS
您将获得的技能: 数据操作, 数据导入/导出, 数据预处理, 数据分析, 微软Excel, SAS(软件), 数据访问, 调试, 统计编程
中级 · 课程 · 1-3 个月

Cisco Learning and Certifications
初级 · 课程 · 1-3 个月

您将获得的技能: Site Reliability Engineering, Kubernetes, Application Performance Management, Google Cloud Platform, Cloud Infrastructure, System Monitoring, Prompt Engineering, Application Deployment, Identity and Access Management, Cloud Deployment, CI/CD, Containerization, Cloud Storage, Cloud Security, Cloud Services, Cloud Management, Service Level Agreement, Safety Culture, Network Monitoring, Culture Transformation
初级 · 专业证书 · 3-6 个月
您将获得的技能: Service Level Agreement, Software As A Service, Cloud Deployment, Cloud Services, Cloud Computing, Cloud Solutions, Cloud Applications, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Software Development Tools
初级 · 课程 · 1-4 周

您将获得的技能: Agile Methodology, Agile Product Development, Product Management, Sprint Planning, Product Requirements, Agile Project Management, Sprint Retrospectives, Backlogs, Scaled Agile Framework, Quality Assessment
高级设置 · 课程 · 1-4 周

您将获得的技能: Extensible Markup Language (XML), Android Development, Mobile Development, Real Time Data, Data Integration, UI Components, User Interface (UI), Java Programming
混合 · 课程 · 1-4 周

您将获得的技能: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Data Storage Technologies, Cloud Computing, Data Store, Cloud Services, Cloud Storage, Role-Based Access Control (RBAC), Cloud Security, Key Management, System Monitoring, Debugging, Scalability
中级 · 课程 · 1-3 个月

University of Virginia Darden School Foundation
您将获得的技能: Prompt Engineering, 改善客户体验, 自助服务技术, 个性化服务, 客户支持, AI 个性化服务, ChatGPT, 客户参与, 生成式人工智能, 提高绩效, 性能分析, 客户服务
初级 · 课程 · 1-4 周

您将获得的技能: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Load Balancing, System Monitoring, Prompt Engineering, Network Monitoring, Cloud Computing Architecture, Containerization, Virtual Networking, Network Architecture, Role-Based Access Control (RBAC), Network Security, Network Routing, Cloud Security, Virtual Private Networks (VPN)
攻读学位
中级 · 专业证书 · 3-6 个月
您将获得的技能: Cloud Deployment, Platform As A Service (PaaS), Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Computing, Cloud Services, Cloud Applications, Software As A Service, Private Cloud, DevOps, Agile Methodology
初级 · 课程 · 1-4 周

您将获得的技能: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
初级 · 课程 · 1-4 周