
您将获得的技能: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

您将获得的技能: OAuth, JSON, Data Wrangling, Application Programming Interface (API), Secure Coding, Application Security
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Cloud API, Google Cloud Platform, Application Programming Interface (API), Natural Language Processing, Machine Learning, Application Development
初级 · 项目 · 不超过 2 小时

您将获得的技能: Internet Of Things, Natural Language Processing, Telecommunications, Artificial Intelligence and Machine Learning (AI/ML), Automation, Network Performance Management, Data Pipelines, Generative AI Agents, Generative AI, Wireless Networks, Artificial Intelligence, AI literacy, Emerging Technologies, Network Architecture, Digital Communications, Computer Networking, Network Protocols, Responsible AI, Communication, System Design and Implementation
初级 · 课程 · 1-4 周

您将获得的技能: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows
中级 · 指导项目 · 不超过 2 小时

Alex Genadinik
您将获得的技能: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
初级 · 专项课程 · 3-6 个月

HubSpot Academy
您将获得的技能: Sales Presentation, Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Presentations, Sales Development, Persona Development, Sales Process, Sales Training, Inside Sales, Sales Strategy, Data Storytelling, Employee Onboarding, Service Level Agreement, Sales Prospecting, Sales, Employee Coaching, Target Audience
初级 · 专业证书 · 3-6 个月

Coursera
您将获得的技能: 客户支持, 法学硕士申请, 生成式人工智能, Python 编程, 客户咨询, ChatGPT, 客户服务, 应用编程接口 (API), 用户流量, OpenAI 应用程序接口, 及时工程, Prompt Engineering, 开发环境
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Authentications, API Design, Salesforce, Salesforce Development, Application Programming Interface (API), Systems Integration, Software Documentation, Postman API Platform, Restful API, Test Tools, No-Code Development, Cloud-Based Integration, Data Integration, API Testing, Authorization (Computing)
高级设置 · 课程 · 1-3 个月
University of Michigan
您将获得的技能: 研究方法, 创建调查, 数据质量, 社交媒体分析, 数据收集, 面试技巧, 调查
初级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Generative AI Agents, Standard Operating Procedure, Customer Support, Client Support, AI literacy, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Customer experience improvement, Augmented and Virtual Reality (AR/VR)
中级 · 专项课程 · 1-3 个月

Amazon Web Services
您将获得的技能: Customer experience improvement, Amazon Web Services, Customer Communications Management, Service Level, Systems Integration, Security Awareness
初级 · 课程 · 1-4 周