
您将获得的技能: Customer Engagement, Customer Relationship Building, Promotional Strategies, Promotions and Campaigns, Marketing Channel, Telemarketing, Marketing Materials, Event Marketing, Branding, Brand Awareness, Advertising, Marketing, Marketing Strategies, Digital Advertising, Consumer Behaviour
混合 · 课程 · 1-3 个月

您将获得的技能: Internal Communications, Stakeholder Engagement, Communication Strategies, Stakeholder Communications, Stakeholder Management, Corporate Communications, Communication, Communication Planning, Strategic Communication, Interpersonal Communications, Business Communication, Target Audience, Active Listening, Employee Engagement, Driving engagement, Leadership
初级 · 课程 · 1-4 周

Cisco Learning and Certifications
您将获得的技能: Hybrid Cloud Computing, Cloud-Based Integration, Cloud Management, Cloud Computing, Key Management, Cloud Services, Cloud Deployment, Session Initiation Protocols, Network Troubleshooting, Network Monitoring, System Monitoring, Cloud Security, Collaborative Software, Telecommunications, Security Management, Security Controls, Encryption, Communication Systems
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: JSON, 云 API, 自然语言处理, 交流, Google Cloud 平台, 应用程序接口测试, 云应用
初级 · 项目 · 不超过 2 小时

您将获得的技能: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management
初级 · 课程 · 1-4 周

Vanderbilt University
您将获得的技能: Email Automation, Prompt Engineering, ChatGPT, HubSpot CRM, Google Sheets, Workflow Management, Automation, Gmail, AI Workflows, AI Integrations, Unstructured Data, Generative AI
初级 · 课程 · 1-4 周

Northwestern University
您将获得的技能: 数据收集, 社交媒体内容, 数据驱动的营销, 社交媒体分析, 社交媒体, 实时数据, 大数据, 营销分析, 内容战略, 危机管理, 文本挖掘, 分析, 社交媒体营销, 数据驱动决策, 社交媒体战略
混合 · 课程 · 1-4 周

您将获得的技能: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

您将获得的技能: OAuth, JSON, Data Wrangling, Application Programming Interface (API), Secure Coding, Application Security
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Cloud API, Google Cloud Platform, Application Programming Interface (API), Natural Language Processing, Machine Learning, Application Development
初级 · 项目 · 不超过 2 小时

您将获得的技能: Internet Of Things, Natural Language Processing, Telecommunications, Artificial Intelligence and Machine Learning (AI/ML), Automation, Network Performance Management, Data Pipelines, Generative AI Agents, Generative AI, Wireless Networks, Artificial Intelligence, AI literacy, Emerging Technologies, Network Architecture, Digital Communications, Computer Networking, Network Protocols, Responsible AI, Communication, System Design and Implementation
初级 · 课程 · 1-4 周

您将获得的技能: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows
中级 · 指导项目 · 不超过 2 小时