
University of Virginia
您将获得的技能: Design Thinking, Creative Problem-Solving, Ideation, Innovation, Brainstorming, Strategic Thinking, Storytelling, Human Centered Design, Data Visualization, Growth Mindedness, A/B Testing
初级 · 课程 · 1-3 个月

您将获得的技能: Facebook, Social Media Marketing, Social Media, Social Media Content, Customer Service, Customer experience improvement, Marketing, Business Marketing, ChatGPT, Customer Communications Management, User Accounts
初级 · 指导项目 · 不超过 2 小时

Banco Interamericano de Desarrollo
您将获得的技能: Prioritization, Health Equity, Health Systems, Health Policy, Health Care, Public Health, Governance, Resource Allocation, Stakeholder Engagement, Pharmaceuticals, Cost Benefit Analysis, Health Technology, Policy Analysis, Price Negotiation, Decision Making, Ethical Standards And Conduct
初级 · 课程 · 1-3 个月

Università Bocconi
您将获得的技能: Project Finance, Environmental Social And Corporate Governance (ESG), Risk Management, Project Risk Management, Investments, Risk Analysis, Loans, Investment Management, Capital Expenditure, Finance, Economic Development, Sustainable Development, Corporate Finance, Due Diligence, Social Impact, Emerging Technologies
初级 · 课程 · 1-3 个月

您将获得的技能: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
中级 · 指导项目 · 不超过 2 小时

Pontificia Universidad Católica del Perú
您将获得的技能: Empathy, Safety and Security, Diversity Equity and Inclusion Initiatives, Legal Proceedings, Diversity Awareness, Student Support and Services, Higher Education, Medical Privacy, Conflict Management, Informed Consent, Investigation, Classroom Management
混合 · 课程 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: Data Visualization, Data Visualization Software, Empathy, Tableau Software, Risk Analysis, Data-Driven Decision-Making, Data Analysis, Risk Management, Empathy & Emotional Intelligence, Stakeholder Analysis, Business Risk Management, Human Centered Design, Decision Making, User Research, Risk Control, Behavioral Economics, Psychology
初级 · 课程 · 1-4 周

您将获得的技能: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
中级 · 课程 · 1-4 周
University of Glasgow
您将获得的技能: Model Evaluation, Data Ethics, AI Security, Responsible AI, Healthcare Ethics, Machine Learning, Deep Learning, Information Privacy, Decision Support Systems, Health Informatics, Predictive Modeling, Artificial Intelligence, Human Centered Design, Data Security
中级 · 课程 · 1-4 周

您将获得的技能: Generative AI, Health Informatics, Generative AI Agents, Diagnostic Tests, Prompt Engineering, Responsible AI, Data Integration, Medical Imaging, Healthcare Ethics, AI Personalization, LLM Application, Unstructured Data
初级 · 课程 · 1-4 周

您将获得的技能: Self Service Technologies, Automation, Setting Appointments, AI Workflows, Calendar Management, Prompt Engineering, Customer Service, Customer Inquiries, Customer Communications Management, Scheduling, Dental Care, Greeting Customers
初级 · 指导项目 · 不超过 2 小时
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周