Georgia Institute of Technology
您将获得的技能: 沟通, 英语, 语言能力, 电话技能, 语言交流技能, 词汇, 专业精神
混合 · 课程 · 1-4 周


Cisco Learning and Certifications
您将获得的技能: Session Initiation Protocols, System Configuration, Live Streaming, Collaborative Software, Configuration Management, Network Administration, Telecommunications, Communication Systems, Network Planning And Design, Systems Integration, Scalability, Interoperability, Digital Communications
初级 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 沟通, 呼叫中心经验, 事务处理, 客户服务, 积极倾听, 收银机操作, 时间管理, 解决客户投诉, 降级技巧, 问候客户, 数据输入, 面试技巧, 建立客户关系, 团队合作, 追加销售, 同理心, 冲突管理, 零售店运营, 成长意识, 交叉销售
初级 · 专业证书 · 3-6 个月

您将获得的技能: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
初级 · 课程 · 1-4 周

University of Virginia Darden School Foundation
您将获得的技能: 生成式人工智能, 个性化服务, 客户参与, Prompt Engineering, 客户支持, 改善客户体验, 提高绩效, 性能分析, 客户服务, 自助服务技术, ChatGPT, AI 个性化服务
初级 · 课程 · 1-4 周

您将获得的技能: Responsible AI, Operations Support Systems, Tensorflow, Data Ethics, PyTorch (Machine Learning Library), Network Performance Management, Artificial Intelligence and Machine Learning (AI/ML), IT Automation, Generative AI, Artificial Intelligence, Telecommunications, Network Architecture, Computer Networking, Emerging Technologies, Generative AI Agents, Wireless Networks, Digital Communications, Network Protocols, System Design and Implementation, Communication
高级设置 · 课程 · 1-3 个月

您将获得的技能: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Email Automation, Personally Identifiable Information, Digital Marketing, Marketing Automation, Newsletters, HubSpot CRM, Marketing Analytics, Promotional Strategies, Data Ethics, A/B Testing, Smart Goals, Customer Retention, Key Performance Indicators (KPIs), Goal Setting
初级 · 课程 · 1-3 个月

HubSpot Academy
您将获得的技能: LinkedIn, 潜在客户开发, 规划, HubSpot CRM, 销售, 谈判, 销售流程, 销售展望, 探矿和鉴定, 客户关系管理 (CRM) 软件, 结算(销售), 价值主张, 销售策略, 专业网络, 内部销售, 咨询式销售, 克服 Object, 预订(销售), 销售培训
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Slack (Software), Collaborative Software, Team Building, Productivity Software, Internal Communications, Business Software, Team Management, Business Communication
中级 · 指导项目 · 不超过 2 小时

HubSpot Academy
您将获得的技能: Sales Presentation, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Data Visualization, Persona Development, Sales Training, Technical Sales, Sales Strategy, Sales Pipelines, Sales Process, Customer Relationship Building, Sales Development, Target Audience, Data-Driven Decision-Making, Sales, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Dashboard
初级 · 专业证书 · 3-6 个月

University of California, Irvine
您将获得的技能: Corporate Communications, Media Relations, Strategic Communication, Target Audience, Public Relations, Social Media Management, Social Media, Stakeholder Communications, Customer Communications Management, Press Releases, Marketing and Public Relations, Advertising, Marketing Communications, Branding, Brand Management, Communication Strategies, Social Media Strategy, Stakeholder Management, Internal Communications, Content Marketing
初级 · 课程 · 1-4 周