
您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis, Spatial Data Analysis
初级 · 专项课程 · 1-3 个月

您将获得的技能: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Data Management, Customer Insights, Digital Marketing, Trend Analysis, Data Analysis, Business Reporting
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Insights, Customer Relationship Management, Customer Data Management, A/B Testing, AI Product Strategy, Target Audience, Data Analysis, Digital Marketing, Performance Measurement
中级 · 专项课程 · 3-6 个月

您将获得的技能: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Enablement, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Anomaly Detection, Generative Adversarial Networks (GANs), Customer Relationship Management (CRM) Software, Data Ethics, Generative AI, Marketing Design, Marketing Automation
初级 · 专项课程 · 3-6 个月

Harvard Business Review
您将获得的技能: Marketing Planning, Customer experience strategy (CX), Customer Engagement, Value Propositions, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Team Building, Marketing Communications, Market Research, Customer Support, Global Marketing, Consumer Behaviour
中级 · 课程 · 1-4 周

您将获得的技能: Customer Retention, Customer Analysis, Marketing Analytics, Customer Insights, Sample Size Determination, Analytics, User Research, Product Management, Trend Analysis, Statistical Inference, Data-Driven Decision-Making, Business Intelligence, Unsupervised Learning, Analysis, Statistical Analysis, Performance Measurement, Scikit Learn (Machine Learning Library), Strategic Decision-Making, Algorithms
中级 · 课程 · 1-3 个月

您将获得的技能: Marketing Analytics, Customer Analysis, Customer Insights, Marketing Effectiveness, Spreadsheet Software, Return On Investment, Customer Relationship Management, Customer Retention, Marketing Strategies, Target Audience, Customer Engagement, Data-Driven Decision-Making, Consumer Behaviour, Resource Allocation
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management
初级 · 课程 · 1-4 周

您将获得的技能: Google Ads, Search Engine Optimization, Digital Marketing, Keyword Research, Target Audience, Search Engine Marketing, Pay Per Click Advertising, Persona Development, Marketing, Marketing Strategies, Advertising, Customer Engagement, Web Analytics
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Engagement, Customer Relationship Management, Customer Relationship Building, Customer Analysis, Target Audience, HubSpot CRM, Customer experience strategy (CX), Marketing Automation, Customer Insights, Market Analysis, Email Automation
中级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 向上销售, 社交媒体, 冲突管理, 时间管理, 客户服务, 专业精神, 语言交流技能, 问候客户, 积极倾听, 交流, 同理心, 交叉销售, 非语言交流, 产品演示, 事务处理, 客户参与, 零售店运营, 公司名称
初级 · 课程 · 1-4 周

Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Insights, Sales Management, Leadership, Performance Metric, Sales Strategy, Cross-Functional Collaboration
初级 · 课程 · 1-3 个月