
Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
中级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: 客户服务, 接待服务, 工作流程管理, 客户数据管理, 支出管理, 成本估算, 旅行安排, 预订(销售), 提案制定, 文件管理
初级 · 课程 · 1-4 周
您将获得的技能: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business
初级 · 指导项目 · 不超过 2 小时

Universidades Anáhuac
您将获得的技能: Self-Awareness, Personal Development, Human Development, Behavioral Health, Mental Health, Health Promotion, Preventative Care, Resilience, Nutrition and Diet, Health And Wellness Coaching, Public Health and Disease Prevention, Emotional Intelligence, Substance Abuse, Mental and Behavioral Health, Exercise Science, Chronic Diseases, World History
初级 · 课程 · 1-3 个月
University of Alberta
您将获得的技能: Sprint Planning, Agile Software Development, Product Demonstration, Agile Methodology, Requirements Analysis, Agile Project Management, Risk Management, Agile Product Development, Virtual Environment, Product Requirements, Product Management, Backlogs, Customer Communications Management, Customer Service, Presentations, User Story, Team Management, Prioritization
混合 · 课程 · 1-3 个月

University of Illinois Urbana-Champaign
您将获得的技能: Diagnostic Tests, Immunology, Infectious Diseases, Cost Management, Laboratory Testing, Preventative Care, Cost Benefit Analysis, Data-Driven Decision-Making, Microbiology, Decision Making
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
混合 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Forecasting, Strategic Leadership, Product Roadmaps, Business Strategy, Innovation, Brainstorming, Organizational Strategy, Strategic Communication, Leadership, Employee Retention, Stakeholder Engagement, Employee Engagement
初级 · 课程 · 1-3 个月

O.P. Jindal Global University
您将获得的技能: Political Sciences, Policy Development, Policy Analysis, Public Policies, Governance, Community Development, Public Administration, Social Sciences, Discussion Facilitation, Economics, Coordination, Sociology
攻读学位
初级 · 课程 · 1-3 个月

您将获得的技能: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Marketing, Business Requirements, Drive Engagement, Customer Service, Brand Marketing
初级 · 指导项目 · 不超过 2 小时

Empower School of Health
您将获得的技能: Healthcare 5.0, Health Systems, Health Policy, Robotics
中级 · 课程 · 1-4 周

您将获得的技能: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy
初级 · 指导项目 · 不超过 2 小时