商业技能课程可以帮助您学习财务分析、营销策略、谈判技巧和项目管理原则。您可以培养有效沟通、团队领导和战略规划方面的技能。许多课程都会介绍用于数据分析的 Excel、管理客户关系的 CRM 软件和简化工作流程的项目管理平台等工具。

University of Pennsylvania
您将获得的技能: 合同谈判, 沟通, 建立关系, 情绪商数, 移情与情商, 商业道德, 人际沟通, 冲突管理, 可信度, 影响, 谈判, 积极倾听, 建立融洽关系, 压力管理
初级 · 课程 · 1-4 周

您将获得的技能: Stakeholder Analysis, Stakeholder Management, Stakeholder Engagement, Business Analysis, Project Management, Risk Management, Plan Execution, Project Planning, Requirements Analysis, Project Coordination, Stakeholder Communications, Communication Strategies, Communication
初级 · 课程 · 1-3 个月
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

您将获得的技能: Sales Presentation, Selling Techniques, Target Audience, Customer Relationship Building, Closing (Sales), Business-To-Consumer, Target Market, Sales, Communication, Company, Product, and Service Knowledge, Customer Analysis, Sales Strategy, Product Promotion, Customer Engagement, Product Demonstration, Brand Loyalty, Consumer Behaviour
中级 · 课程 · 1-4 周

Packt
您将获得的技能: Goal Setting, Personal Development, Assertiveness, Smart Goals, Time Management, Productivity, Leadership, Professional Development, Stress Management, Emotional Intelligence, Empowerment, Relationship Management, Self-Awareness, Interpersonal Communications, Growth Mindedness
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Strategic Decision-Making, Business Acumen, Competitive Analysis, Sales Strategy, Strategic Thinking, Business Strategy, Market Trend, Market Analysis, Business Marketing, Sales, Financial Acumen, Leadership, Business, Business Management, Financial Analysis, Marketing Strategies, Marketing, Business Metrics, Market Dynamics, Consumer Behaviour
初级 · 课程 · 1-4 周
Liberty Mutual Insurance
您将获得的技能: Insurance Sales, Productivity, Verbal Communication Skills, Storytelling, Sales Presentation, Communication, Goal Setting, Interpersonal Communications, Smart Goals, Prioritization, Communication Strategies, Selling Techniques, Relationship Management, Non-Verbal Communication, Active Listening, Sales, Rapport Building, Insurance, Ethical Standards And Conduct
初级 · 课程 · 1-3 个月

Packt
您将获得的技能: Meeting Facilitation, Productivity, Team Building, Organizational Effectiveness, Team Leadership, Discussion Facilitation, Team Motivation, Conflict Management, Active Listening
初级 · 课程 · 1-4 周

Northeastern University
您将获得的技能: 沟通, 建立关系, 冲突管理, 行为经济学, 积极倾听, 谈判, 工商管理, 决策
初级 · 课程 · 1-4 周

Arizona State University
您将获得的技能: 集思广益, 促销策略, 演讲, 广告, 销售演示, 员工调查, 咨询式销售, 沟通策略, 销售技巧, 说服沟通, 商务信函, 商业营销, 词汇, 产品推广, 营销传播
中级 · 课程 · 1-3 个月

您将获得的技能: Presentations, Professional Development, Emotional Intelligence, Public Speaking, Personal Development, Relationship Management, Professional Networking, Branding, Adaptability, Business Planning, Problem Solving, Project Management, Contract Management
中级 · 课程 · 1-3 个月

您将获得的技能: Storytelling, Presentations, Microsoft PowerPoint, Business Communication, Public Speaking, Verbal Communication Skills, Sales Presentations, Persuasive Communication, Drive Engagement, Target Audience
中级 · 课程 · 1-4 周