
Dubai College of Tourism
您将获得的技能: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Hospitality, Customer Complaint Resolution, Hospitality Management, Personalized Service, AI Personalization, Customer Service, Customer experience improvement, Corporate Sustainability, Drive Engagement, Driving engagement, Customer Insights, Customer Relationship Building, Sustainability Standards, Experience Design
初级 · 课程 · 1-4 周

University of Michigan
您将获得的技能: Sustainable Development, Sustainable Systems, Nutrition and Diet, Social Determinants Of Health, Sustainability Standards, Environmental Issue, Environment Health And Safety, Environment, Health Assessment, Health Disparities, Epidemiology, Environmental Science, Public Health and Disease Prevention, Public Health, Climate Change Mitigation, Mitigation, Problem Solving
★ 4.8 (19) · 中级 · 课程 · 1-4 周

您将获得的技能: Client Services, Loyalty Programs, Customer Retention, Relationship Management, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Service, Customer Relationship Building, Customer Engagement, Web Analytics, Digital Marketing, Product Improvement, Customer Analysis, Digital Analysis, Digital Marketing Tools, Conversion Funnel Analysis, Performance Analysis, Customer Insights, Presentations
★ 4.8 (5999) · 初级 · 课程 · 1-4 周

您将获得的技能: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
★ 4.6 (8) · 中级 · 课程 · 1-4 周

您将获得的技能: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Communications Management, Customer Data Management, Customer Analysis, Customer Insights, Driving engagement, Digital Analysis, Customer Support, Digital Marketing, Document Management, User Feedback, Trend Analysis, Drive Engagement, Data Analysis, Analytical Skills
初级 · 课程 · 1-4 周

您将获得的技能: Persona Development, Customer Analysis, Customer Insights, Pivot Tables And Charts, Data-Driven Marketing, Target Audience, Target Market, Marketing Analytics, Data-Driven Decision-Making, Market Research, Data Literacy, Data Analysis, Persona (User Experience), Data Synthesis, Statistical Reporting, Descriptive Analytics
初级 · 课程 · 1-4 周

University of Colorado System
您将获得的技能: Marketing Analytics, Data-Driven Marketing, Probability & Statistics, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Statistical Hypothesis Testing, Customer Insights, Analytical Skills, Customer Analysis, Customer Retention, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Statistical Visualization, Statistical Modeling, Predictive Analytics, Descriptive Analytics
★ 4.9 (12) · 中级 · 课程 · 1-4 周

Alex Genadinik
您将获得的技能: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence
混合 · 课程 · 1-4 周

Università Bocconi
您将获得的技能: 团队管理, 冲突管理, 沟通策略, 建立关系, 领导能力, 行为管理, 组织领导力, 文化多样性, 文化敏感性, 道德标准与行为, 推动参与, 专业网络, 团队激励, 领导与管理, 跨职能团队领导, 交流, 领导力培养, 团队领导, 跨文化能力, 文化响应
★ 4.8 (3540) · 混合 · 课程 · 1-3 个月

您将获得的技能: Predictive Modeling, Model Evaluation, Predictive Analytics, Classification And Regression Tree (CART), Statistical Modeling, Risk Modeling, Advanced Analytics, Decision Tree Learning, Data Analysis, R Programming, Model Training, Logistic Regression, Feature Engineering, Model Deployment, Data Import/Export, Data Mining, Data Validation, Exploratory Data Analysis, Data Persistence, Data Wrangling
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Content Marketing, Content Strategy, Content Management, Marketing Strategies, Gap Analysis, Strategic Marketing, Content Development and Management, Journey Mapping, Driving engagement, Marketing Materials, Content Creation, Sales Process
初级 · 课程 · 1-4 周

National Taiwan University
您将获得的技能: Strategic Thinking, Game Theory, Experimentation, Behavioral Economics, Negotiation, Strategic Decision-Making, Research Design, Economics, Science and Research, Decision Making, Social Sciences
★ 4.8 (81) · 混合 · 课程 · 1-3 个月