
Coursera
您将获得的技能: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
初级 · 课程 · 1-4 周

您将获得的技能: Facebook, Customer experience improvement, Product Assortment, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Company, Product, and Service Knowledge, Customer Service, Marketing, Digital Marketing
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Adaptability, Diversity and Inclusion, Leadership, Communication, Professional Development, Cultural Diversity, Emotional Intelligence, Initiative and Leadership, Empathy
初级 · 课程 · 1-4 周

您将获得的技能: Private Equity, Financial Modeling, Mergers & Acquisitions, Return On Investment, Cash Flows, Investment Banking, Case Studies, Financial Analysis, Business Valuation, Financial Forecasting, Capital Markets, Loans, Due Diligence, Corporate Finance
混合 · 课程 · 1-4 周

您将获得的技能: Outbound Calls, Telephone Skills, Operational Efficiency, AI Workflows, Customer experience improvement, Workflow Management, Productivity Software, AI Enablement, Customer Service, Automation, Systems Integration
初级 · 指导项目 · 不超过 2 小时

University of Michigan
您将获得的技能: Health Care Administration, Patient Safety, Healthcare Project Management, Leadership, Continuous Quality Improvement (CQI), Safety Standards, Health Informatics, Decision Making, Teamwork, Reliability, Risk Management, Patient-centered Care, Collaboration, Problem Solving, Communication Strategies
初级 · 课程 · 1-4 周

您将获得的技能: Respiration, Respiratory Care, Pulmonology, Pulmonary Function Testing, Physiology, Anatomy, Immunology, Diagnostic Tests, Patient Treatment, Medical Terminology, Radiography
初级 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 沟通, 呼叫中心经验, 客户服务, 解决客户投诉, 冲突管理, 语言交流技能, 面试技巧, LinkedIn, 关键词研究, 建立客户关系, 专业精神, 解决问题, 降级技巧
初级 · 课程 · 1-4 周

Northeastern University
您将获得的技能: Strategic Decision-Making, Strategic Leadership, Organizational Strategy, Corporate Strategy, Business Strategy, Organizational Structure, Performance Management, Health Care Administration, Business Management, Strategic Partnership, Leadership, Mergers & Acquisitions, Analysis, Competitive Analysis, New Business Development, Market Analysis, Operational Efficiency
初级 · 课程 · 1-4 周

University of Illinois Urbana-Champaign
您将获得的技能: Financial Industry Regulatory Authorities, Asset Management, Financial Regulations, Financial Regulation, Securities (Finance), Investments, Investment Management, Law, Regulation, and Compliance, Regulatory Compliance, Portfolio Management, Private Equity, Wealth Management, Real Estate, Financial Services, Commercial Real Estate, Regulatory Requirements, Capital Markets, Property and Real Estate, Due Diligence
中级 · 课程 · 1-4 周

Universidad Nacional de Colombia
您将获得的技能: Caregiving, Critical Thinking and Problem Solving, Patient-centered Care, Case Studies, Care Management, Compassion, Critical Thinking, Chronic Diseases, Stress Management, Emotional Intelligence, Organizational Skills
初级 · 课程 · 1-4 周

Lecturio
您将获得的技能: Health Disparities, Psychosocial Assessments, Psychiatric And Mental Health Nursing, Nursing Care, Social Sciences, Stress Management, Social Determinants Of Health, Psychology, Sociology, Psychological Evaluations, Patient Education And Counseling, Mental and Behavioral Health, Cultural Responsiveness, Behavioral Health, Human Development, Cultural Diversity, Human Learning, Empathy & Emotional Intelligence, Learning Theory, Neurology
中级 · 课程 · 1-3 个月