
Board Infinity
您将获得的技能: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Process Improvement, Customer Insights, Data-Driven Decision-Making
初级 · 课程 · 1-4 周

S.P. Jain Institute of Management and Research
您将获得的技能: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Price Negotiation, Value Propositions
初级 · 课程 · 1-3 个月

Macquarie University
您将获得的技能: 数据分析, 用户关系管理, 大数据, 营销策略, 社交媒体营销, 客户洞察, 预测分析, 营销效果, 客户数据管理, 整合营销传播, 数字化营销, 营销分析, 消费者行为, 客户体验战略(CX)
初级 · 课程 · 1-3 个月

Salesforce
您将获得的技能: 商务写作, 沟通, 建立关系, 写作, 专业发展, 业务沟通, 多样性与包容性, 积极倾听, 公开演讲, 文化多样性, 积极主动, 语言交流技能, 建设性反馈, 同理心
初级 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 沟通, 客户支持, 呼出电话, 降级技巧, 客户服务, 解决客户投诉, 面试技巧, 冲突管理, 呼叫中心经验, LinkedIn, 解决问题, 专业精神, 呼入电话, 建立客户关系
初级 · 课程 · 1-4 周

您将获得的技能: AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Predictive Analytics, Debugging, Data Ethics, Responsible AI, Trend Analysis
高级设置 · 课程 · 1-4 周

您将获得的技能: Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, General Sales Practices, Sales Prospecting, Verbal Communication Skills, Closing (Sales), Business-To-Consumer, Sales, Communication, Company, Product, and Service Knowledge, Customer Analysis, Sales Strategy, Customer Engagement, Consumer Behaviour
中级 · 课程 · 1-4 周

Rice University
您将获得的技能: 沟通, 管理团队, 利益相关者管理, 人员管理, 培训, 会议促进, 导师, 专业网络, 积极倾听, 冲突管理, 建立关系, 影响, 建设性反馈, 关系管理
高级设置 · 课程 · 1-3 个月
Starweaver
您将获得的技能: Data Storytelling, Sales Strategy, Sales Presentations, Sales Training, Storytelling, Sales, B2B Sales, Business Marketing, Data Visualization Software, Customer Insights, Dashboard, Persuasive Communication, Customer Analysis, Data Analysis, Trend Analysis, Stakeholder Communications
初级 · 课程 · 1-4 周

University of Pennsylvania
您将获得的技能: 竞争分析, 品牌战略, 跨渠道营销, 营销策略, 客户洞察, 品牌管理, 企业战略, 全球营销, 消费者行为, 电子商务, 客户体验战略(CX), 数字化转型
初级 · 课程 · 1-4 周

Duke University
您将获得的技能: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics
中级 · 课程 · 1-4 周

您将获得的技能: Cold Calling, Sales Prospecting, Overcoming Objections, Selling Techniques, Sales, Telephone Skills, Sales Strategy, Sales Presentations, Setting Appointments, Sales Pipelines, Rapport Building, Communication, Relationship Building
初级 · 课程 · 1-4 周