社交课程可以帮助您学习有效的沟通策略、解决冲突的技巧和群体行为的动态。您可以掌握主动倾听、培养同理心和文化意识等技能,这些对于营造包容性环境至关重要。许多课程都会介绍社交媒体解析、调查设计软件和协作平台等工具,这些都能提高您与不同社区打交道的能力,并实施以反馈为导向的改进措施。

Fundação Instituto de Administração
您将获得的技能: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations
初级 · 课程 · 1-4 周

您将获得的技能: Keyword Research, Search Engine Optimization, Target Audience, Blogs, Web Analytics and SEO, Content Strategy, Social Media Strategy, Content Creation, Web Content
初级 · 课程 · 1-4 周

您将获得的技能: Pain Management, Patient Communication, Patient Assistance, Clinical Nutrition, Nutrition and Diet, Patient Education and Support, Patient Evaluation, Direct Patient Care, Health Assessment, Nutrition Education, Communication, Clinical Experience, Health Care, Healthcare Ethics, Patient Safety, Health And Safety Standards, Healthcare Industry Knowledge, Critical Thinking and Problem Solving, Decision Making, Critical Thinking
初级 · 课程 · 1-4 周

Arizona State University
您将获得的技能: Curiosity, Design Thinking, Innovation, Customer Analysis, Creative Thinking, Target Audience, Customer Insights, Market Research, Entrepreneurship, Problem Solving, Communication
初级 · 课程 · 1-3 个月
Duke University
您将获得的技能: Storytelling, Needs Assessment, Initiative and Leadership, Leadership, Innovation, Compassion, Education and Training, Professionalism, Entrepreneurship, Adult Education, Social Impact, Formal Learning, Personal Integrity, Leadership Development, Community Development, Social Justice, Community Outreach, Pedagogy, Teaching, Empathy
初级 · 专项课程 · 3-6 个月

University of Maryland, College Park
您将获得的技能: Emotional Intelligence, Conflict Management, Empathy & Emotional Intelligence, Cognitive flexibility, Dealing With Ambiguity, Team Leadership, Team Performance Management, Leadership and Management, Communication, Team Management, Resilience, Growth Mindedness, Team Building, Decision Making, Stress Management, Team Motivation, Psychology, Performance Management, Behavioral Management, Critical Thinking
初级 · 专项课程 · 3-6 个月

您将获得的技能: Influencing, Overcoming Objections, Active Listening, Conflict Management, Diversity Awareness, Collaboration, Diversity and Inclusion, Cultural Diversity, Decision Making, Interpersonal Communications, Team Management, Constructive Feedback, Discussion Facilitation, Communication, Communication Strategies, Team Leadership, Empathy, Stakeholder Engagement, Assertiveness, Persuasive Communication
中级 · 专项课程 · 1-3 个月

您将获得的技能: Conflict Management, Assertiveness, Leadership, Professionalism, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Communication, Constructive Feedback, Empathy
初级 · 课程 · 1-4 周

您将获得的技能: Instagram, Social Media Content, Facebook, Marketing Design, Social Media Marketing, Animations, Digital Design, Graphic Design, Graphics Software, Design Elements And Principles, User Accounts
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Vulnerability Assessments, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Cybersecurity, Malware Protection, Penetration Testing, Exploitation techniques, Threat Detection, Threat Management, Brute-force attacks, Network Security, Information Systems Security, Security Awareness, Network Protocols
中级 · 课程 · 1-3 个月

您将获得的技能: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
中级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: Virtual Teams, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Team Management, Teamwork, Negotiation, Communication Strategies, Leadership and Management, Diversity Awareness, Conflict Management, Business Leadership, Leadership, Communication, Non-Verbal Communication
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初级 · 课程 · 1-4 周