
您将获得的技能: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
初级 · 指导项目 · 不超过 2 小时

University of Colorado Boulder
您将获得的技能: Accountability, Decision Making, Conflict Management, Business Ethics, Risk Management, Strategic Leadership, Culture Transformation, Engineering Management, Organizational Leadership, Empathy, Organizational Strategy, Leadership, Professional Development, Employee Engagement, Diversity and Inclusion
初级 · 课程 · 1-3 个月

University of North Texas
您将获得的技能: Collaboration, Cultural Diversity, Diversity Awareness, Disabilities, Community Organizing, Community Development, Immigration Law, Community Outreach, Social Skills, Social Impact, Community and Social Work, Social and Human Services, Social Work, Social Justice, Empathy, Communication, Mental Health Diseases and Disorders, Student Engagement
混合 · 课程 · 1-4 周

Duke University
您将获得的技能: 公共行政, 社会学, 宣传, 公共政策, 政策分析, 政治科学, 管理, 社会科学
初级 · 课程 · 1-4 周

您将获得的技能: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Education Software and Technology, Mathematics Education
初级 · 指导项目 · 不超过 2 小时

CVS Health
您将获得的技能: 建立客户关系, 电子商务, 社交媒体, 客户咨询, 客户服务, 数据输入, 专业精神, 零售销售, 问候客户, 团队合作, 沟通, 销售点, 收银机操作, 订单管理系统, 时间管理, 付款处理和收款, 事务处理, 零售店运营
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Collaborative Software, Team Oriented
初级 · 指导项目 · 不超过 2 小时
University of Illinois Urbana-Champaign
您将获得的技能: 客户洞察, 技术解决方案, 数据收集, 市场调查, 分析, 新产品开发, 目标市场, 需求评估, 产品管理, 消费者行为, 产品开发, 市场分析, 创新, 预测, 设计思维, 定量研究
混合 · 课程 · 1-3 个月

Coursera
您将获得的技能: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
初级 · 课程 · 1-4 周

University of Virginia
您将获得的技能: 业务建模, 网络安全, 工艺设计, 技术交流, 成本效益分析, 技术战略, Agile 方法论, AI 赋能, 信息技术, 企业战略, 项目组合管理, 设计思维, 商业分析
初级 · 课程 · 1-4 周

Samsung
您将获得的技能: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
初级 · 课程 · 1-4 周