Discover what the service industry is, the fields it contains, why it's important, and more.
If you enjoy people and derive satisfaction from performing service for others, you might be suited for a career in the service industry. It’s also an excellent opportunity to develop valuable skills you can carry with you throughout your career, including collaboration and teamwork, empathy, and how to deliver results in a fast-paced environment.
Explore whether you might enjoy a service-oriented career by getting a clear definition of the service industry and exploring some examples of service-related jobs. Then, find answers to more of your questions about working in the service industry, like the fields that make up the industry and the skills that benefit service-oriented workers.
The service industry plays an essential role in the economy because all economic activity involves either goods or services. Goods consist of manufactured products like home appliances or products derived from raw materials like gasoline or garden crops. Services involve actions or processes people pay for because they desire them, need them, or a combination thereof.
Services differ from goods in three crucial ways. You can't touch them, you can't store them, and you can't transport them like you can goods. Individuals, businesses, and governments all provide services that make up the service industry. Some examples include:
Childcare
City bus services
Garbage pickup
Haircuts and styling
Personal coaching
Television repair
Therapeutic massage
With so many diverse jobs available, the service industry offers varied career options. Depending on your job, you may work for an employer or for yourself.
Explore six examples of service-oriented jobs. Note that a median salary represents the midpoint for earners in a profession. Fifty percent of the earners in the given role earn less than the median figure, and 50 percent earn more.
Median annual US salary: $79,880 [1]
Job outlook (2022 to 2032): 4 percent [1]
Requirements: Bachelor’s degree; certification optional
Accountants create and maintain financial records, prepare financial reports, and consult with clients about financial matters. As an accountant, you might choose to work for yourself, either by opening a firm or by providing freelance services. Alternatively, you might work for a private or public employer.
Read more: 8 Types of Accounting: Careers, Degrees, and Salaries
Median annual US salary: $95,890 [2]
Job outlook (2022 to 2032): 5 percent [2]
Requirements: Bachelor’s degree; states typically require licensure
A civil engineer plans and designs public and private structures like airports, bridges, dams, and tunnels. In this role, you can work for a private firm or work for your city, state, or federal government.
Read more: What Does a Civil Engineer Do? (+ How to Become One)
Median annual US salary: $63,670 [3]
Job outlook (2022 to 2032): 1 percent [3]
Requirements: Bachelor’s degree at a minimum; state-issued licensure or certification
Elementary school teachers prepare children for middle school by teaching them various subjects like math, reading, and science. They also supervise children at recess and communicate with their parents regarding educational progress and in-school behavior.
Read more: What Degree Do You Need To Be a Teacher?
Median annual US salary: $56,920 [4]
Job outlook (2022 to 2032): 8 percent [4]
Requirements: Bachelor’s degree; relevant experience may help job candidates
Event planners arrange the setup, cleanup, and vendors for various events, from work conferences to weddings. Event vendors might include supply companies, caterers, photographers, limousine services, or hotel shuttles. As an event planner, you have options regarding where you work, including working for a specific employer or starting your own business.
Median annual US salary: $62,510 [5]
Job outlook (2022 to 2032): 4 percent [5]
Requirements: Bachelor’s degree
Interior designers consult with clients to beautify rooms in their homes or businesses. As an interior designer, you might sketch a design layout, plan a budget, purchase materials, and arrange furniture and other design elements.
Median annual US salary: $74,680 [6]
Job outlook (2022 to 2032): 13 percent [6]
Requirements: Bachelor’s degree; some employers require a master’s
Market research analysts help promote products or services by gathering and studying market data. To collect data, research analysts assess competitor websites, social media, and industry news and use questionnaires, surveys, polls, and focus groups. In this position, you can work for any company conducting market research.
The service industry offers a broad range of opportunities, making finding a role that aligns with your passions easy. Learning more about the service industry can help you decide if you might enjoy a service-oriented job. To attain valuable job skills, consider boosting your resume with online courses.
For example, the Google Data Analytics Professional Certificate on Coursera helps build or enhance critical skills valued in many service industry jobs. In this eight-course series, you'll cover basic concepts and principles of data analytics and learn how to think more analytically. You'll learn how to use data to solve problems, make decisions, and learn about more advanced topics like data cleaning and organization and data analytics programming.
要了解服务的基本性质,就要考虑它们对社会的作用。服务业通过以下方式造福于大大小小的社区
促进经济健康发展:在全球范围内,服务业的贡献高于其他经济部门,尤其是在发达国家。
提供就业机会:据 Statista 统计,2021 年美国约有 79% 的工人在服务业工作 [7]。
满足人类的需求和愿望:服务业让人们获得教育、医疗、交通和公用事业等基本服务,以及美容、娱乐和接待等他们想要的服务。
服务业包含多个领域,每个领域都提供许多不同的服务。服务业的领域和相关服务包括
商业:财务咨询、IT、市场营销、公共关系、研究、培训
咨询:成瘾咨询、家庭咨询、社会工作、精神科服务
教育:小学/中学、职业学校、学院/大学
酒店业游乐园、游船、酒吧、餐馆、酒店、旅行社
个人服务宠物美容、活动策划、发型设计、摄影、裁缝
修理或维护:汽车维修、暖通空调服务、园艺、泳池维护
交通公共汽车、汽车租赁、豪华轿车服务、轮渡、客运列车
保健:针灸、健身、营养针灸、健身、营养教育、水疗服务、瑜伽课程
无论您选择服务行业的哪种职业,某些技能都能帮助您取得成功。工作场所技能涉及帮助您在任何工作中与人互动的行为,而技术技能则帮助您完成特定的工作。
US Bureau of Labor Statistics. "Occupational Outlook Handbook Accountants and Auditors, https://www.bls.gov/ooh/business-and-financial/accountants-and-auditors.htm." Accessed November 1, 2024.
US Bureau of Labor Statistics. "Occupational Outlook Handbook Civil Engineers, https://www.bls.gov/ooh/architecture-and-engineering/civil-engineers.htm." Accessed November 1, 2024.
US Bureau of Labor Statistics. "Occupational Outlook Handbook Kindergarten and Elementary School Teachers, https://www.bls.gov/ooh/education-training-and-library/kindergarten-and-elementary-school-teachers.htm#tab-1." Accessed November 1, 2024.
US Bureau of Labor Statistics. "Occupational Outlook Handbook Meeting, Convention, and Event Planners, https://www.bls.gov/ooh/business-and-financial/meeting-convention-and-event- planners.htm#tab-1.” Accessed November 1, 2024.
US Bureau of Labor Statistics. "Occupational Outlook Handbook Interior Designers, https://www.bls.gov/ooh/arts-and-design/interior-designers.htm#tab-1." Accessed November 1, 2024.
US Bureau of Labor Statistics. "Occupational Outlook Handbook Market Research Analysts, https://www.bls.gov/ooh/business-and-financial/market-research-analysts.htm#tab-1." Accessed November 1, 2024.
Statista. "Distribution of the workforce across economic sectors in the United States from 2011 to 2021, https://www.statista.com/statistics/270072/distribution-of-the-workforce-across-economic-sectors-in-the-united-states/#:.” Accessed November 1, 2024.
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