Through a combination of video lectures, demonstrations, and hands-on practice, this course will teach learners about the main components of an operating system and how to perform critical tasks like managing software and users and configuring hardware.
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Operating Systems and You: Becoming a Power User
本课程是 Google IT Support 专业证书 的一部分

位教师:Google Career Certificates
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您将获得的技能
- 类别:File ManagementFile Management
- 类别:Package and Software ManagementPackage and Software Management
- 类别:User AccountsUser Accounts
- 类别:Remote Access SystemsRemote Access Systems
- 类别:Linux CommandsLinux Commands
- 类别:User ProvisioningUser Provisioning
- 类别:Operating System AdministrationOperating System Administration
- 类别:Desktop SupportDesktop Support
- 类别:Systems AdministrationSystems Administration
- 类别:Technical Support and ServicesTechnical Support and Services
- 类别:Linux AdministrationLinux Administration
- 类别:File SystemsFile Systems
- 类别:System SupportSystem Support
- 类别:System MonitoringSystem Monitoring
- 类别:Software InstallationSoftware Installation
- 类别:OS Process ManagementOS Process Management
您将学习的工具
- 类别:Command-Line InterfaceCommand-Line Interface
- 类别:Operating SystemsOperating Systems
- 类别:Microsoft WindowsMicrosoft Windows
- 类别:LinuxLinux
要了解的详细信息

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18 项作业
积累 Support and Operations 领域的专业知识
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 通过 Google 获得可共享的职业证书

该课程共有6个模块
Welcome to the Operating Systems course of the IT Support Professional Certificate! In the first module of this course, we will cover the basics of Windows and Linux operating systems (OS). We will learn about how directories and files work in Windows and Linux OS. You will also learn practical ways to manipulate files and directories in the Windows graphical user interface (GUI), Windows command line interface (CLI), and Linux shell. By the end of this module, you will interact with files and directories and perform basic text manipulation in Windows and Linux OS.
涵盖的内容
32个视频10篇阅读材料3个作业2个应用程序项目
32个视频•总计77分钟
- Course Introduction•6分钟
- Lesson Overview & Practice Tips•2分钟
- Windows: List Directories in a GUI•5分钟
- Windows: List Directories in CLI•4分钟
- Linux: List Directories•5分钟
- Windows: Changing Directories in the GUI•1分钟
- Windows: Changing Directories in the CLI•4分钟
- Linux: Changing Directories in Bash•1分钟
- Windows: Make Directories in the GUI & CLI•2分钟
- Linux: Make Directories in Bash•1分钟
- Windows: Command History•2分钟
- Linux: Command History•0分钟
- Windows: Copying Files & Directories•4分钟
- Linux: Copying Files and Directories•1分钟
- Windows: Moving and Renaming Files, Directories•1分钟
- Linux: Moving and Renaming Files, Directories•1分钟
- Windows: Removing Files & Directories•3分钟
- Linux: Removing Files & Directories•1分钟
- Chelsea: Their learner story •4分钟
- Cindy: Why OS is important•2分钟
- Windows: Display File Contents•3分钟
- Linux: Display File Contents•2分钟
- Windows: Modifying Text Files•2分钟
- Linux: Modifying Text Files•1分钟
- Windows Powershell•3分钟
- Windows: Searching within Files•5分钟
- Windows: Searching within Directories•1分钟
- Linux: Searching within Files•1分钟
- Windows: Input, Output, and the Pipeline•6分钟
- Linux: Input, Output and Pipeline•3分钟
- Windows and Linux Advanced Navigation•1分钟
- Ben: My first tech job•1分钟
10篇阅读材料•总计41分钟
- Helpful resources and tips•4分钟
- Supplemental Reading for Windows CLI & Unix Bash•2分钟
- Learn About 'Size' vs 'Size of Disk' in Windows•1分钟
- Supplemental Reading for Notepad++•2分钟
- Supplemental Reading for GNU Documentation•2分钟
- Supplemental Reading for Windows PowerShell•2分钟
- Qwiklabs guidelines and troubleshooting steps•8分钟
- Exemplar: Creating, modifying, and removing files and folders in Windows•8分钟
- Exemplar: Creating, modifying, and removing files and folders in Linux•8分钟
- Glossary terms from course 3, module 1•4分钟
3个作业•总计64分钟
- Module 1 challenge: Working with Files in Windows and Linux•50分钟
- Test your knowledge: Basic Commands•6分钟
- Test your knowledge: File and Text Manipulation•8分钟
2个应用程序项目•总计120分钟
- Creating, Modifying, and Removing Files and Folders in Windows•60分钟
- Creating, Modifying and Removing Files and Folders in Linux•60分钟
In the second module of this course, we'll learn about configuring users and permissions in Windows and Linux OS. As an IT Support Specialist, it's important to know how to grant the appropriate permissions to users and groups for both Windows and Linux OS. By the end of this module, you will know how to add, modify, and remove users for a computer and for specific files and folders by using the Windows GUI, Windows CLI, and Linux shell.
涵盖的内容
16个视频7篇阅读材料2个作业2个应用程序项目
16个视频•总计57分钟
- Users, Administrators, and Groups, Oh My!•3分钟
- Windows: View User and Group Information•5分钟
- Windows: View User and Group Information using CLI•2分钟
- Linux: Users, Superuser and Beyond•5分钟
- Windows: Passwords•4分钟
- Linux: Passwords•1分钟
- Windows: Adding and Removing Users•5分钟
- Linux: Adding and Removing Users•1分钟
- Mobile Users and Accounts•3分钟
- Ben: Life as a CIO•2分钟
- Windows: File Permissions•5分钟
- Linux: File Permissions•3分钟
- Windows: Modifying Permissions•6分钟
- Linux: Modifying Permissions•4分钟
- Windows: Special Permissions•4分钟
- Linux: SetUID, SetGID, Sticky Bit•5分钟
7篇阅读材料•总计28分钟
- Supplemental Reading for Windows Passwords•2分钟
- Supplemental Readings for Mobile Users and Accounts•2分钟
- Supplemental Reading for Windows ACL•2分钟
- Supplemental Reading for Special Permissions in Windows•2分钟
- Glossary terms from course 3, module 2•4分钟
- Exemplar: Creating, modifying, and removing file and folder permissions in Windows•8分钟
- Exemplar: Creating, modifying, and removing file and folder permissions in Linux•8分钟
2个作业•总计40分钟
- Module 2 challenge: Users, Administrators, Groups and Permissions•30分钟
- Test your knowledge: Permissions•10分钟
2个应用程序项目•总计120分钟
- Creating, Modifying, and Removing File and Folder Permissions in Windows•60分钟
- Creating, modifying, and removing file and folder permissions in Linux•60分钟
In the third module of this course, we'll learn about package and software management in Windows and Linux OS. It's important to know how package installs work and how devices and drivers are managed within these operating systems. We will also learn about different packaging and file compression methods. By the end of this module, you will know how to create, update, and remove software by using the Windows GUI, Windows CLI and Linux shell.
涵盖的内容
16个视频20篇阅读材料4个作业2个应用程序项目
16个视频•总计51分钟
- Module Introduction•1分钟
- Windows: Software Packages•6分钟
- Linux: Software Packages•3分钟
- Mobile App Packages•3分钟
- Windows: Archives•3分钟
- Linux: Archives•1分钟
- Windows: Package Dependencies•6分钟
- Linux: Package Dependencies•2分钟
- Windows: Package Manager•4分钟
- Linux: Package Manager Apt•5分钟
- Windows: Underneath the Hood•3分钟
- Linux: Underneath the Hood•2分钟
- Windows: Devices and Drivers•3分钟
- Linux: Devices and Drivers•3分钟
- Windows: Operating System Updates•4分钟
- Linux: Operating System Updates•2分钟
20篇阅读材料•总计129分钟
- Supplemental Reading for Windows Software Packages•8分钟
- Supplemental Reading for Mobile App Packages•8分钟
- Supplemental Reading for Updating Mobile Apps•8分钟
- Supplemental Reading for Mobile Device Storage•8分钟
- Supplemental Reading for 7-Zip and PowerShell Zips•2分钟
- Supplemental Reading for the Linux Tar Command•2分钟
- Supplemental reading for Windows Package Dependencies•8分钟
- Supplemental Reading for Linux Package Dependencies•8分钟
- Supplemental Reading for Windows Package Managers•2分钟
- Supplemental Reading for Linux PPAs•2分钟
- Supplemental Reading on GIMP•1分钟
- Windows Setting Panel•2分钟
- Supplemental Reading for Windows Installers and Process Monitors•2分钟
- Supplemental Reading Windows Devices and Drivers•4分钟
- Supplemental reading for Linux Devices and Drivers•8分钟
- Supplemental Reading for Windows Update•8分钟
- Supplemental Reading for Linux Update•4分钟
- Glossary terms from course 3, module 1•4分钟
- Exemplar: Software packaging and file archiving on Windows•20分钟
- Exemplar: Software packaging and file archiving on Linux•20分钟
4个作业•总计58分钟
- Module 3 challenge: Package and Software Management•30分钟
- Test your knowledge: Software Distribution•18分钟
- Test your knowledge: Package Managers•4分钟
- Test your knowledge: Device Software Management•6分钟
2个应用程序项目•总计120分钟
- Software Packaging and File Archiving on Windows•60分钟
- Software Packaging and File Archiving on Linux•60分钟
In the fourth module of this course, we'll learn about how filesystems work for Windows and Linux OS. We'll learn about filesystem types and why they're different for certain OS. We'll learn about disk partitioning and virtual memory and why these are so important for an IT Support Specialist's role. We'll also cover ways mount and unmount filesystems, read disk usage, and repair filesystems. By the end of this module, you will partition and format a disk drive yourself in both Windows and Linux.
涵盖的内容
16个视频12篇阅读材料2个作业2个应用程序项目
16个视频•总计45分钟
- Module Introduction•1分钟
- Review of Filesystems•2分钟
- Disk Partitioning and File System Essentials•3分钟
- Windows: Disk Partitioning and Formatting a Filesystem•6分钟
- Windows: Mounting and Unmounting a Filesystem•1分钟
- Linux: Disk Partitioning and Formatting a Filesystem•6分钟
- Linux: Mounting and Unmounting a Filesystem•3分钟
- Windows: Swap•3分钟
- Linux: Swap•2分钟
- Windows: Files•5分钟
- Linux: Files•3分钟
- Windows: Disk Usage•3分钟
- Linux: Disk Usage•1分钟
- Windows: Filesystem Repair•4分钟
- Linux: Filesystem Repair•1分钟
- Ben: The power of computers•1分钟
12篇阅读材料•总计50分钟
- Supplemental Reading for FAT32 File System•1分钟
- Supplemental Reading for Disk Partitioning and Formatting in Windows•4分钟
- Supplemental reading Mounting and Unmounting a Filesystem in Linux•8分钟
- Supplemental Reading for Windows Paging•4分钟
- Supplemental Reading for Linux Swap•1分钟
- Supplemental Reading on NTFS File System•1分钟
- Supplemental Reading for Windows Disk Usage•2分钟
- Learn About Linux Disk Usage•1分钟
- Supplemental Reading for Linux Filesystem Repair•8分钟
- Glossary terms from course 3, module 4•4分钟
- Exemplar: Partitioning and formatting a disk drive in Windows•8分钟
- Exemplar: Partitioning and formatting a disk drive in Linux•8分钟
2个作业•总计54分钟
- Module 4 challenge: Filesystems•30分钟
- Test your knowledge: Filesystem Types•24分钟
2个应用程序项目•总计120分钟
- Partitioning and Formatting a Disk Drive in Windows•60分钟
- Partitioning and Formatting a Disk Drive in Linux•60分钟
In the fifth module of this course, we'll explore process management. As an IT Support Specialist, it is important to use system tools to read and understand process statuses of machines. We will cover ways to start and terminate a process in Windows and Linux. We will also apply troubleshooting tools to solve problems with processes and resources. By the end of this module, you will use Windows and Linux commands to do practical process maintenance.
涵盖的内容
14个视频11篇阅读材料4个作业2个应用程序项目
14个视频•总计38分钟
- Module Introduction•1分钟
- Programs vs Processes Revisited•2分钟
- Windows: Process Creation and Termination•3分钟
- Linux: Process Creation and Termination•1分钟
- Jess: From challenge to passion•2分钟
- Windows: Reading Process Information•3分钟
- Linux: Reading Process Information•4分钟
- Windows: Signals•2分钟
- Linux: Signals•1分钟
- Windows: Managing Processes•4分钟
- Linux: Managing Processes•4分钟
- Mobile App Management•4分钟
- Windows: Resource Monitoring•4分钟
- Linux: Resource Monitoring•3分钟
11篇阅读材料•总计32分钟
- Supplemental Reading for Process Creation and Termination in Windows•1分钟
- Supplemental Reading for Reading Process Information in Windows•1分钟
- Learn About Process Information in Linux•1分钟
- Supplemental Reading for Windows Signal•1分钟
- Supplemental Reading for Managing Processes in Windows•1分钟
- Supplemental Readings for Mobile App Management•2分钟
- Supplemental Reading Resource Monitoring in Windows•1分钟
- Supplemental reading for Resource Monitoring in Linux•4分钟
- Glossary terms from course 3, module 5•4分钟
- Exemplar: Maintain efficient process utilization on Windows•8分钟
- Exemplar: Maintain efficient process utilization on Linux•8分钟
4个作业•总计46分钟
- Module 5 challenge: Process Management•30分钟
- Test your knowledge: Life of a Process•2分钟
- Test your knowledge: Managing Processes•4分钟
- Test your knowledge: Process Utilization•10分钟
2个应用程序项目•总计120分钟
- Maintain Efficient Process Utilization on Windows•60分钟
- Maintain Efficient Process Utilization on Linux•60分钟
Congratulations, you've made it to the final module in the course! In the last module of this course, we will cover some of the practical aspects of operating systems that you'll use all the time in IT Support. We will cover remote access and how to troubleshoot a computer from afar. We'll explore virtualization tools to manage and remove virtual instances, use logs for system monitoring, and show you a few different techniques for OS deployment. By the end of this module, you will apply all the skills from this course to debug some issues within Windows and Linux OS. Good luck!
涵盖的内容
16个视频14篇阅读材料3个作业2个应用程序项目
16个视频•总计38分钟
- Introduction•1分钟
- Remote Connections on Windows •4分钟
- Remote Connection: File Transfer on Linux•1分钟
- Remote Connection: File Transfer on Windows•3分钟
- Virtual Machines•3分钟
- System Monitoring•1分钟
- The Windows Event Viewer•4分钟
- Linux Logs•3分钟
- Working with Logs•4分钟
- Imaging Software•1分钟
- Operating Systems Deployment Methods•3分钟
- Mobile Device Resetting and Imaging •3分钟
- Interview Role Play: Operating Systems•5分钟
- Course Wrap Up•1分钟
- Heather: Early career advice•2分钟
- Congratulations!•0分钟
14篇阅读材料•总计52分钟
- Supplemental reading for Remote Connections in Windows•4分钟
- Supplemental Reading for Remote Connection File Transfer in Windows•1分钟
- Supplemental reading for Virtual Machines•4分钟
- Supplemental Reading for Linux Logs•1分钟
- Supplemental Reading for OS Deployment Methods•4分钟
- Supplemental Readings for Mobile Device Resetting and Imaging•2分钟
- Windows Troubleshooting •4分钟
- Windows Troubleshooting Tools•4分钟
- Supplemental Reading for Windows Troubleshooting Example•4分钟
- Exemplar: Using logs to help you track down an issue in Windows•8分钟
- Exemplar: Using logs to help you track down an issue in Linux•8分钟
- Reflect and connect with your peers•2分钟
- Glossary terms from course 3, module 6•4分钟
- Course 3 Glossary•2分钟
3个作业•总计40分钟
- Module 6 challenge: Operating System in Practice•30分钟
- Test your knowledge: Remote Access•2分钟
- Test your knowledge: Logging•8分钟
2个应用程序项目•总计120分钟
- Using Logs to Help You Track Down an Issue in Windows•60分钟
- Using Logs to Help You Track Down an Issue in Linux•60分钟
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已于 Apr 1, 2019审阅
This is my most favorite module module, especially the Linux, which is my all time favorite OS ever enjoy learning, working Programing, and configuring, and will continue enjoying til the end of time.
已于 Mar 23, 2018审阅
Excellent advice on carving it in a stone and being too stubborn to quit. So much of what is seen is sugar coated instasnap filtered that hearing Leverage your Strengths and work hard is reassuring.
已于 Nov 27, 2021审阅
Great course, lots of very challenging and useful information. You'll learn about Linux and some of the inner workings of Windows, plus lots of tools and programs that are really useful. Great course!
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When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
