Demonstrate your job-ready skills in this portfolio-worthy capstone course, where you’ll apply your systems analysis, data management, and project management skills to design and evaluate real-world business systems.

推荐体验
推荐体验
高级
Completion of all courses in the IBM Systems Analyst Professional Certificate or equivalent professional experience.
推荐体验
推荐体验
高级
Completion of all courses in the IBM Systems Analyst Professional Certificate or equivalent professional experience.
您将学到什么
Demonstrate job-ready systems analysis skills to design IT solutions that enhance business operations and data management
Create process models, entity-relationship diagrams, and dashboards to visualize and optimize business workflows
Implement data quality, security, and compliance measures aligned with industry standards and best practices
Design comprehensive IT solutions that address stakeholder needs and support data-driven business decisions
您将获得的技能
- 类别:Business AnalysisBusiness Analysis
- 类别:Stakeholder ManagementStakeholder Management
- 类别:Process ModelingProcess Modeling
- 类别:Stakeholder EngagementStakeholder Engagement
- 类别:Project ManagementProject Management
- 类别:Process MappingProcess Mapping
- 类别:Data VisualizationData Visualization
- 类别:Systems AnalysisSystems Analysis
- 类别:Process Flow DiagramsProcess Flow Diagrams
- 类别:System Design and ImplementationSystem Design and Implementation
- 类别:Database DesignDatabase Design
- 类别:Development TestingDevelopment Testing
- 类别:Requirements ElicitationRequirements Elicitation
- 类别:Business Process ModelingBusiness Process Modeling
- 类别:System TestingSystem Testing
- 类别:Application DeploymentApplication Deployment
- 类别:Data ManagementData Management
- 类别:Requirements AnalysisRequirements Analysis
- 类别:Functional RequirementFunctional Requirement
- 类别:Software Design DocumentsSoftware Design Documents
要了解的详细信息
积累 Support and Operations 领域的专业知识
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 通过 IBM 获得可共享的职业证书

该课程共有6个模块
In this module, you will initiate the capstone project by creating key foundational documents such as the project charter, stakeholder register, and stakeholder engagement plan tailored to a healthcare setting. You will identify and engage stakeholders across patient, clinical, administrative, and IT roles using structured interviews and engagement strategies. You’ll gather, document, and validate both functional and nonfunctional requirements using tools such as BRD, SRS, and use case diagrams. You will also create a requirements traceability matrix to ensure alignment with business goals, and model processes to identify inefficiencies in areas such as patient records, scheduling, and billing.
涵盖的内容
2个视频2篇阅读材料3个作业5个插件
2个视频•总计9分钟
- Course Introduction•3分钟
- Project Overview•6分钟
2篇阅读材料•总计7分钟
- Course Overview•5分钟
- Summary and Highlights: Project Initiation and Requirements Gathering•2分钟
3个作业•总计55分钟
- Checklist: Project Initiation and Stakeholder Engagement•18分钟
- Checklist: Requirements Gathering•16分钟
- Graded Quiz: Project Initiation and Requirements Gathering•21分钟
5个插件•总计103分钟
- Reading: Helpful Tips for Course Completion•3分钟
- Reading: Assignment Overview: Project Initiation and Stakeholder Engagement•5分钟
- Lab: Project Charter, Stakeholder Register, and Stakeholder Engagement Plan•45分钟
- Reading: Assignment Overview: Requirements Gathering •5分钟
- Lab: Requirements Gathering •45分钟
This module focuses on planning and process modeling for the unified IT solution. You will create key project management artifacts such as a Work Breakdown Structure (WBS), a traceability matrix, and a risk register tailored to healthcare scenarios such as data breaches and system downtime. You will also develop SWOT analyses and visualize core patient workflows, such as appointment scheduling and billing using flowcharts and UML-based diagrams. These models will be validated using real data trends and stakeholder feedback to ensure alignment with project goals and user needs.
涵盖的内容
1篇阅读材料3个作业4个插件
1篇阅读材料•总计2分钟
- Summary and Highlights: Project Planning and Process Modeling•2分钟
3个作业•总计55分钟
- Checklist: Project Planning and Risk Analysis•16分钟
- Checklist: Process Modeling•18分钟
- Graded Quiz: Project Planning and Process Modeling•21分钟
4个插件•总计82分钟
- Reading: Assignment Overview: Project Planning and Risk Analysis•4分钟
- Lab: Create Project Management and Risk Artifacts•45分钟
- Reading: Assignment Overview: Process Modeling and Visualization•3分钟
- Lab: Create Process Models and Visualization•30分钟
In this module, you will work with real-world healthcare datasets to prepare, clean, and visualize patient and operational data. You’ll identify key fields in patient, appointment, and billing records, clean and format data in Excel, and verify its quality using a structured checklist. You’ll then create basic bar and line charts to highlight appointment volumes and billing trends. Finally, you’ll use an analytics platform to build interactive dashboards with filters and visualizations that help stakeholders explore patterns in patient satisfaction and wait times.
涵盖的内容
1篇阅读材料4个作业6个插件
1篇阅读材料•总计2分钟
- Summary and Highlights: Data Preparation and Visualization•2分钟
4个作业•总计75分钟
- Checklist: Data Preparation and Cleaning•20分钟
- Checklist: Basic Visualizations•18分钟
- Checklist: Advanced Dashboard Development•16分钟
- Graded Quiz: Data Preparation and Visualization•21分钟
6个插件•总计122分钟
- Reading: Assignment Overview: Data Preparation and Cleaning •5分钟
- Lab: Analyze Business Needs and Prepare Patient Data•40分钟
- Reading: Assignment Overview: Basic Visualizations•3分钟
- Lab: Building Visualizations for Appointment and Billing Data•40分钟
- Reading: Assignment Overview: Advanced Dashboard Development •4分钟
- Lab: Build Interactive Dashboards •30分钟
This module focuses on designing the system architecture and database schema for XYZ Health Solutions’ IT solution. You will model key system interactions using UML diagrams, such as use case and sequence diagrams, to represent patient management workflows. In parallel, you will analyze business requirements to identify core data entities, create conceptual and logical ERDs, and apply normalization through 3NF. You’ll then translate these designs and compile a detailed data dictionary to support implementation and documentation.
涵盖的内容
1篇阅读材料3个作业4个插件
1篇阅读材料•总计2分钟
- Summary and Highlights: System and Database Design•2分钟
3个作业•总计57分钟
- Checklist: System Design•20分钟
- Checklist: Database Design•16分钟
- Graded Quiz: System and Database Design•21分钟
4个插件•总计94分钟
- Reading: Assignment Overview: System Design with Use Case and Sequence Diagrams•4分钟
- Lab: Create System Models and UML Diagrams •45分钟
- Reading: Assignment Overview: Database Design •5分钟
- Lab: Database Design•40分钟
You will begin by reviewing and annotating test plans for completeness and alignment, using traceability matrices to ensure full requirement coverage. You’ll then design and write test cases using test-driven development (TDD) to validate system logic and behavior-driven development (BDD) scenarios using Gherkin syntax to capture realistic user interactions. Building on this, you will define a CI/CD pipeline by outlining deployment stages, stakeholder responsibilities, and coordination checkpoints with QA. You will also develop a monitoring plan by identifying system KPIs, setting alert triggers, and defining response strategies for incidents and post-mortems. These activities are designed to enhance system reliability, streamline collaboration across teams, and ensure readiness for deployment in production environments.
涵盖的内容
1篇阅读材料3个作业4个插件
1篇阅读材料•总计2分钟
- Reading: Summary and Highlights: System Testing and Deployment Strategies•2分钟
3个作业•总计59分钟
- Checklist: Test Planning and Case Design using TDD and BDD•20分钟
- Checklist: CI/CD Deployment and Monitoring Plan•18分钟
- Graded Quiz: System Testing and Deployment Strategies•21分钟
4个插件•总计93分钟
- Reading: Assignment Overview: Test Planning and Case Design using TDD and BDD•4分钟
- Lab: Reviewing Test Plans and Creating TDD/BDD Test Cases•45分钟
- Reading: Assignment Overview: CI/CD Deployment and Monitoring Plan•4分钟
- Lab: Create a CI/CD Pipeline and Monitoring Strategy•40分钟
In this module, you will compile all project deliverables into a final presentation that outlines the complete IT solution for XYZ Health Solutions. You’ll develop a PowerPoint presentation showcasing key outputs, such as diagrams, dashboards, and reports, and submit it for peer review. This module also contains bonus lessons where you’ll shift your focus from project execution to career readiness. You’ll begin by creating your resume, cover letter, and personal portfolio to showcase your project work, including the IT solution for XYZ Health Solutions. Then, you’ll explore career paths, refine your job search strategies, and practice common interview questions.
涵盖的内容
4个视频2篇阅读材料1次同伴评审6个插件
4个视频•总计29分钟
- Guide to Resume Writing•8分钟
- Guide to Developing a Personal Portfolio•7分钟
- Guide to Freelancing and Job Search •7分钟
- Common Interview Questions and Tips•7分钟
2篇阅读材料•总计4分钟
- Congratulations and Next Steps •2分钟
- Team and Acknowledgements•2分钟
1次同伴评审•总计30分钟
- Project: Final Submission and Evaluation•30分钟
6个插件•总计140分钟
- Reading: Assignment Overview: How to Present Your Findings •4分钟
- Lab: Unified IT Solution for XYZ Health Solutions•60分钟
- Lab: Drafting System Analyst Resume•20分钟
- Lab: Developing a Personal Portfolio•20分钟
- Lab: Planning a Job Search and Freelance Strategy•30分钟
- Activity: Practice Mock Interview•6分钟
获得职业证书
将此证书添加到您的 LinkedIn 个人资料、简历或履历中。在社交媒体和绩效考核中分享。
位教师

提供方

提供方

At IBM, we know how rapidly tech evolves and recognize the crucial need for businesses and professionals to build job-ready, hands-on skills quickly. As a market-leading tech innovator, we’re committed to helping you thrive in this dynamic landscape. Through IBM Skills Network, our expertly designed training programs in AI, software development, cybersecurity, data science, business management, and more, provide the essential skills you need to secure your first job, advance your career, or drive business success. Whether you’re upskilling yourself or your team, our courses, Specializations, and Professional Certificates build the technical expertise that ensures you, and your organization, excel in a competitive world.
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常见问题
This advanced course is recommended for learners with basic IT knowledge, understanding of business processes, and familiarity with system analysis concepts or project management principles. Previous experience with data management tools is helpful but not required. To ensure you have the skills you need to successfully complete this project, we recommend that you have completed all the prior courses in the IBM Systems Analysis Professional Certificate.
You will need a laptop or desktop computer with a modern web browser and a reliable internet connection. The course provides access to Excel, MySQL, Lucidchart, and analytics platforms like Tableau or Cognos through the learning environment.
This course is ideal for:
• Aspiring systems analysts seeking to demonstrate their business analysis expertise
• IT professionals transitioning to business analysis roles
• Business professionals wanting to show their understanding of system design
• Business analysts keen on having a project that demonstrates their technical skills
• Project managers looking to demonstrate their systems analysis capabilities
• Professionals preparing for IT consulting roles
This capstone gives you the opportunity to apply your skills and knowledge of systems analysis. You’ll work on an end-to-end project addressing real operational inefficiencies in business processes, data management, and system integration, creating a portfolio-ready demonstration of your expertise.
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
¹ 本课程的部分作业采用 AI 评分。对于这些作业,将根据 Coursera 隐私声明使用您的数据。

