Job-ready skills in process modeling and requirements gathering for business analysis without any prior experience
How to apply BABOK principles in real-world scenarios
Methodologies for process mining and utilizing tools for comprehensive analysis to derive actionable business insights
Effective system modeling by creating entity-relationship diagrams (ERDs), data flow diagrams (DFDs), and applying unified modeling language (UML)
您将获得的技能
类别:Process Improvement
Process Improvement
类别:Stakeholder Analysis
Stakeholder Analysis
类别:Process Improvement and Optimization
Process Improvement and Optimization
类别:Requirements Elicitation
Requirements Elicitation
类别:Business Systems Analysis
Business Systems Analysis
类别:Process Analysis
Process Analysis
类别:Stakeholder Management
Stakeholder Management
类别:Process Management
Process Management
类别:Requirements Analysis
Requirements Analysis
类别:Requirements Management
Requirements Management
类别:Business Requirements
Business Requirements
类别:Business Analysis
Business Analysis
类别:Business Process
Business Process
类别:Process Modeling
Process Modeling
类别:Process Optimization
Process Optimization
类别:Agile Methodology
Agile Methodology
类别:Business Process Modeling
Business Process Modeling
类别:User Story
User Story
类别:Data Modeling
Data Modeling
您将学习的工具
类别:Business Analysis Tools
Business Analysis Tools
要了解的详细信息
可分享的证书
添加到您的领英档案
作业
13 项作业
授课语言:英语(English)
积累特定领域的专业知识
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获得可共享的职业证书
该课程共有5个模块
Business analysis is the strategic key to solving business challenges. By turning data and insights into actionable solutions that align with organizational goals, professionals with strong business analysis skills are in high demand.
During this course, you’ll master various tools and techniques and gain a comprehensive understanding of the Business Analysis Body of Knowledge (BABOK) framework.
You’ll explore stakeholder analysis and gap analysis. You’ll look at advanced process modeling techniques like BPMN and Swimlane diagrams. You’ll build your knowledge of tools like Visio and Lucidchart. Plus, you’ll learn how to manage functional and non-functional requirements with prioritization techniques like MoSCoW and Kano model.
Throughout this course, you'll gain practical experience through hands-on labs and complete a final project. In this project, you'll develop detailed requirements for an e-bike rental startup and present a summary of the six knowledge areas of the BABOK framework.
Ready to boost your resume and build the business analysis skills employers are looking for? ENROLL TODAY and start your journey toward a successful career in business analysis!
This module provides an overview of business analysis, focusing on the essential tools and techniques used in the field. It introduces you to the BABOK principles, highlighting its importance for business analysts in structuring their work and adhering to industry standards. You’ll learn how to identify key stakeholders and understand the dynamics of stakeholder relationships, ensuring effective communication and collaboration. The module also covers business needs analysis and gap analysis, equipping you with the skills to assess organizational requirements and identify areas for improvement.
涵盖的内容
15个视频5篇阅读材料3个作业1个讨论话题4个插件
显示有关单元内容的信息
15个视频•总计103分钟
Course Introduction•6分钟
Expert Viewpoints: Meet Your Experts •4分钟
Overview of Business Analysis •7分钟
Day in the Life of a Business Analyst•6分钟
Expert Viewpoints: Key Responsibilities and Tasks of Business Analysts•6分钟
Popular Tools for Business Analysis•7分钟
What is BABOK?•7分钟
Understanding BABOK•8分钟
BABOK: Business Analysis Planning and Monitoring•7分钟
Understanding Requirement Techniques in BABOK•8分钟
Expert Viewpoints: Applying BABOK in Business Analysis•6分钟
Collaboration in BABOK•8分钟
Strategy Analysis•7分钟
Solution Evaluation•7分钟
Perspectives in BABOK•7分钟
5篇阅读材料•总计25分钟
Course Overview•4分钟
Business Analysis: Foundations for a Focused Professional Path•5分钟
How to Make the Most of this Course•4分钟
Handy Tips for Successful Career of Business Analysts•10分钟
Module Summary: Business Analysis Overview and BABOK•2分钟
3个作业•总计40分钟
Practice Quiz: Understanding Business Analysis•10分钟
Practice Quiz: BABOK Overview•10分钟
Graded Quiz: Business Analysis Overview and BABOK •20分钟
1个讨论话题•总计5分钟
[Optional] Your Background and Interest in Business Analysis•5分钟
4个插件•总计65分钟
Lab: Analyze Business Needs and Gaps in a Business Solution•20分钟
Lab: Evaluate Business Solutions and Develop Recommendations•20分钟
Lab: Quantify and Validate a Business Solution•20分钟
Module Glossary: Business Analysis Overview and BABOK•5分钟
Agile Business Analysis and Modeling Techniques
第 2 单元•小时 后完成
单元详情
This module offers a deep understanding of data modeling and analysis, emphasizing the tools and techniques critical for business analysts. You will learn to create entity-relationship diagrams (ERDs) to represent data structures and develop data flow diagrams (DFDs) to illustrate how data moves within systems. The module covers the Unified Modeling Language (UML), enabling you to perform detailed system modeling. You’ll also get an opportunity to explore process modeling and analysis tools to extract insights and support business decision-making.
Additionally, the module delves into use case modeling, where you’ll identify and define actors involved, write clear and concise use cases, and draw use case diagrams to visualize interactions. You’ll explore use case scenarios and relationships, enhancing your ability to capture complex system behaviors. The module also introduces Agile methodologies, guiding you through writing user stories, conducting backlog refinement sessions, participating in sprint planning, and facilitating retrospectives to improve project outcomes continuously.
涵盖的内容
13个视频2篇阅读材料3个作业1个讨论话题4个插件
显示有关单元内容的信息
13个视频•总计90分钟
What Is Agile Business Analysis?•7分钟
User Stories to Capture Requirements in Agile •7分钟
Conducting Backlog Refinement•7分钟
Daily Standups and Retrospectives•7分钟
Expert Viewpoints: Tips for Daily Standups •6分钟
Sprint Planning•8分钟
Introduction to Modeling•7分钟
Exploring Entity Relationship Diagrams and Data Flow Diagrams•7分钟
Introduction to Unified Modeling Language (UML)•8分钟
Introduction to Use Cases •7分钟
Identify and Define Actors in Use Cases•7分钟
Use Case Diagrams, Scenarios, and Relationships•6分钟
Module Summary: Agile Business Analysis and Modeling Techniques•10分钟
3个作业•总计50分钟
Practice Quiz: Agile Business Analysis•10分钟
Practice Quiz: Modeling, Diagrams and Use cases•10分钟
Graded Quiz: Agile Business Analysis and Modeling Techniques •30分钟
1个讨论话题•总计10分钟
[Optional] Agile Business Analysis•10分钟
4个插件•总计80分钟
Lab: Create User Stories for Login and Logout for a Website•30分钟
Lab: Getting Started with Lucidchart•15分钟
Lab: Create a Use Case Diagram•30分钟
Module Glossary: Agile Business Analysis and Modeling Techniques•5分钟
Process Modeling Methodologies and Advanced Techniques
第 3 单元•小时 后完成
单元详情
This module provides a thorough understanding of process modeling, focusing on methodologies and tools essential for business process analysis and optimization. You will learn how to map out business processes for in-depth analysis, identify inefficiencies, and optimize them for improved performance. The module also covers key techniques such as business process reengineering (BPR) and introduces you to advanced process modeling notations such as BPMN and swimlane diagrams. You will also learn about popular process modeling tools such as Visio and Lucidchart, which enable you to develop process models that align with your goals accurately.
In addition, you will explore future trends and emerging technologies in process modeling, preparing you to adapt to the evolving landscape. Finally, you will be equipped to validate and verify process models, avoid common mistakes, and apply detailed mapping techniques for complex processes.
涵盖的内容
12个视频1篇阅读材料3个作业1个讨论话题3个插件
显示有关单元内容的信息
12个视频•总计86分钟
Mapping Out Business Processes•7分钟
Analyzing Processes to Identify Inefficiencies•8分钟
Expert Viewpoints: Approach to Process Modeling •6分钟
Process Optimization•6分钟
Implementing Process Automation•8分钟
Reengineering Business Processes•8分钟
Creating Process Maps and Flowcharts•7分钟
Utilizing Key Process Modeling Notations•8分钟
Process Mapping Techniques for Complex Processes•8分钟
Advanced BPMN Techniques and Swimlane Diagrams•8分钟
Choosing the Right Process Modeling Tools•6分钟
Expert Viewpoints: Tips on Effective Process Optimization, Automation and Documentation •7分钟
1篇阅读材料•总计10分钟
Module Summary: Process Modeling Methodologies and Advanced Techniques•10分钟
3个作业•总计50分钟
Practice Quiz: Process Modeling•10分钟
Practice Quiz: Process Modeling tools and Techniques•10分钟
Graded Quiz: Process Modeling Methodologies and Advanced Techniques•30分钟
1个讨论话题•总计10分钟
[Optional] Tools in Business Analysis•10分钟
3个插件•总计65分钟
Lab: Identify Inefficiencies and Improvement Opportunities in an Existing Process•30分钟
Lab: Create a Flowchart for Order Management•30分钟
Module Glossary: Process Modeling Methodologies and Advanced Techniques•5分钟
Requirements Management and Elicitation Techniques
第 4 单元•小时 后完成
单元详情
This module discusses the critical aspects of requirements management, focusing on both functional and non-functional requirements, stakeholder analysis, and effective techniques for elicitation. You will learn how to identify and analyze key stakeholders, ensuring comprehensive and accurate requirement gathering. The module covers industry best practices for documenting, organizing, and categorizing requirements, as well as applying prioritization techniques such as MoSCoW and the Kano model. You’ll also explore the use of traceability tools to efficiently manage requirement changes, ensuring that all modifications are tracked and communicated clearly to stakeholders. Finally, the module will help you develop proficiency in conducting interviews, facilitating workshops, applying observation techniques, designing surveys, and using prototypes to refine and clarify requirements.
涵盖的内容
13个视频1篇阅读材料3个作业1个讨论话题4个插件
显示有关单元内容的信息
13个视频•总计90分钟
Introduction to Systems Analysis for Business Analysts•8分钟
Understanding Different Types of Requirements•8分钟
Identifying Stakeholders for Requirement Gathering•7分钟
Requirements Elicitation and Documentation Best Practices•7分钟
Employing Techniques for Requirements Prioritization•8分钟
Traceability Tools for Requirements•7分钟
Expert Viewpoints: Experience with Requirements Management & Elicitation•6分钟
Interviews: Conduct Effective Interviews to Gather Business Requirements•6分钟
Facilitate workshops to Elicit and Validate Requirements•6分钟
Observation Techniques to Understand Business Processes•6分钟
Designing and Distributing Surveys to Collect Stakeholder Input•7分钟
Developing and Using Prototypes to Refine Requirements•8分钟
1篇阅读材料•总计10分钟
Module Summary: Requirements Management and Elicitation Techniques•10分钟
3个作业•总计50分钟
Practice Quiz: Introduction to Requirements Gathering and Management•10分钟
Practice Quiz: Requirement Elicitation Techniques•10分钟
Graded Quiz: Requirements Management and Elicitation Techniques•30分钟
1个讨论话题•总计10分钟
[Optional] Types of Requirements•10分钟
4个插件•总计80分钟
Lab: Identify Stakeholders and their Requirements•30分钟
Reading: Sample Customer Feedback Survey•15分钟
Lab: Create an Interview Guide with Key Questions•30分钟
Module Glossary: Requirements Management and Elicitation Techniques•5分钟
Final Project
第 5 单元•小时 后完成
单元详情
This module focuses on the development of comprehensive requirements for a startup company that specializes in renting motorbikes for enthusiasts. The aim is to create a robust framework that addresses the specific needs of our target audience while leveraging best practices in business analysis.
涵盖的内容
1个视频2篇阅读材料1个作业2个插件
显示有关单元内容的信息
1个视频•总计5分钟
Course Wrap-Up•5分钟
2篇阅读材料•总计4分钟
Congratulations and Next Steps•2分钟
Course Team and Acknowledgements•2分钟
1个作业•总计60分钟
Final Graded Quiz: Final Exam•60分钟
2个插件•总计245分钟
Project: Business Analysis and Modeling for an eBike Rental Startup•240分钟
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自 2020开始学习的学生
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学生评论
4.6
69 条评论
5 stars
77.77%
4 stars
15.27%
3 stars
2.77%
2 stars
0%
1 star
4.16%
显示 3/69 个
J
JS
5·
已于 Apr 2, 2025审阅
Great insights and knowledge, well structured course by the tutors.
Z
ZA
5·
已于 Jul 12, 2025审阅
Loved this course! The bite-sized videos, hands-on flowchart labs, and real-world case studies finally made process mapping “click” for me.
常见问题
Who is this course for?
This course is designed for aspiring or practicing business analysts who want to enhance their skills in business analysis, advanced process modeling, requirements elicitation, and stakeholder management. It is beneficial for professionals looking to deepen their understanding of the BABOK principles and business analysis tools and techniques while aligning them effectively with business objectives.
What is BABOK?
BABOK, or the Business Analysis Body of Knowledge, is a comprehensive guide published by the International Institute of Business Analysis (IIBA) that defines standards, techniques, and best practices for business analysis. It’s a go-to framework for professionals seeking to drive effective solutions and informed decision-making in organizations.
What do business analysts do?
Business analysts help organizations make data-driven decisions by identifying needs, analyzing processes, and recommending solutions that improve efficiency and align with business goals.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Certificate?
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.