Business analysis is the strategic key to solving business challenges. By turning data and insights into actionable solutions that align with organizational goals, professionals with strong business analysis skills are in high demand.

Business Analysis: Process Modeling & Requirements Gathering
本课程是多个项目的一部分。


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推荐体验
推荐体验
初级
No prior experience is required. This course is suitable for anyone interested in business analysis, process modeling, and requirements management.
69 条评论
推荐体验
推荐体验
初级
No prior experience is required. This course is suitable for anyone interested in business analysis, process modeling, and requirements management.
您将学到什么
Job-ready skills in process modeling and requirements gathering for business analysis without any prior experience
How to apply BABOK principles in real-world scenarios
Methodologies for process mining and utilizing tools for comprehensive analysis to derive actionable business insights
Effective system modeling by creating entity-relationship diagrams (ERDs), data flow diagrams (DFDs), and applying unified modeling language (UML)
您将获得的技能
- 类别:Business AnalysisBusiness Analysis
- 类别:Requirements ElicitationRequirements Elicitation
- 类别:Data ModelingData Modeling
- 类别:Stakeholder ManagementStakeholder Management
- 类别:Requirements ManagementRequirements Management
- 类别:User StoryUser Story
- 类别:Process Improvement and OptimizationProcess Improvement and Optimization
- 类别:Requirements AnalysisRequirements Analysis
- 类别:Business RequirementsBusiness Requirements
- 类别:Business Systems AnalysisBusiness Systems Analysis
- 类别:Process ImprovementProcess Improvement
- 类别:Stakeholder AnalysisStakeholder Analysis
- 类别:Process AnalysisProcess Analysis
- 类别:Process OptimizationProcess Optimization
- 类别:Business Process ModelingBusiness Process Modeling
- 类别:Process ModelingProcess Modeling
- 类别:Process ManagementProcess Management
- 类别:Business ProcessBusiness Process
- 类别:Agile MethodologyAgile Methodology
您将学习的工具
- 类别:Business Analysis ToolsBusiness Analysis Tools
要了解的详细信息

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13 项作业
91%
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- 通过实践项目培养工作相关技能
- 获得可共享的职业证书

该课程共有5个模块
This module provides an overview of business analysis, focusing on the essential tools and techniques used in the field. It introduces you to the BABOK principles, highlighting its importance for business analysts in structuring their work and adhering to industry standards. You’ll learn how to identify key stakeholders and understand the dynamics of stakeholder relationships, ensuring effective communication and collaboration. The module also covers business needs analysis and gap analysis, equipping you with the skills to assess organizational requirements and identify areas for improvement.
涵盖的内容
15个视频5篇阅读材料3个作业1个讨论话题4个插件
15个视频•总计103分钟
- Course Introduction•6分钟
- Expert Viewpoints: Meet Your Experts •4分钟
- Overview of Business Analysis •7分钟
- Day in the Life of a Business Analyst•6分钟
- Expert Viewpoints: Key Responsibilities and Tasks of Business Analysts•6分钟
- Popular Tools for Business Analysis•7分钟
- What is BABOK?•7分钟
- Understanding BABOK•8分钟
- BABOK: Business Analysis Planning and Monitoring•7分钟
- Understanding Requirement Techniques in BABOK•8分钟
- Expert Viewpoints: Applying BABOK in Business Analysis•6分钟
- Collaboration in BABOK•8分钟
- Strategy Analysis•7分钟
- Solution Evaluation•7分钟
- Perspectives in BABOK•7分钟
5篇阅读材料•总计25分钟
- Course Overview•4分钟
- Business Analysis: Foundations for a Focused Professional Path•5分钟
- How to Make the Most of this Course•4分钟
- Handy Tips for Successful Career of Business Analysts•10分钟
- Module Summary: Business Analysis Overview and BABOK•2分钟
3个作业•总计40分钟
- Practice Quiz: Understanding Business Analysis•10分钟
- Practice Quiz: BABOK Overview•10分钟
- Graded Quiz: Business Analysis Overview and BABOK •20分钟
1个讨论话题•总计5分钟
- [Optional] Your Background and Interest in Business Analysis•5分钟
4个插件•总计65分钟
- Lab: Analyze Business Needs and Gaps in a Business Solution•20分钟
- Lab: Evaluate Business Solutions and Develop Recommendations•20分钟
- Lab: Quantify and Validate a Business Solution•20分钟
- Module Glossary: Business Analysis Overview and BABOK•5分钟
This module offers a deep understanding of data modeling and analysis, emphasizing the tools and techniques critical for business analysts. You will learn to create entity-relationship diagrams (ERDs) to represent data structures and develop data flow diagrams (DFDs) to illustrate how data moves within systems. The module covers the Unified Modeling Language (UML), enabling you to perform detailed system modeling. You’ll also get an opportunity to explore process modeling and analysis tools to extract insights and support business decision-making. Additionally, the module delves into use case modeling, where you’ll identify and define actors involved, write clear and concise use cases, and draw use case diagrams to visualize interactions. You’ll explore use case scenarios and relationships, enhancing your ability to capture complex system behaviors. The module also introduces Agile methodologies, guiding you through writing user stories, conducting backlog refinement sessions, participating in sprint planning, and facilitating retrospectives to improve project outcomes continuously.
涵盖的内容
13个视频2篇阅读材料3个作业1个讨论话题4个插件
13个视频•总计90分钟
- What Is Agile Business Analysis?•7分钟
- User Stories to Capture Requirements in Agile •7分钟
- Conducting Backlog Refinement•7分钟
- Daily Standups and Retrospectives•7分钟
- Expert Viewpoints: Tips for Daily Standups •6分钟
- Sprint Planning•8分钟
- Introduction to Modeling•7分钟
- Exploring Entity Relationship Diagrams and Data Flow Diagrams•7分钟
- Introduction to Unified Modeling Language (UML)•8分钟
- Introduction to Use Cases •7分钟
- Identify and Define Actors in Use Cases•7分钟
- Use Case Diagrams, Scenarios, and Relationships•6分钟
- Expert Viewpoints: Effective Modeling Techniques •6分钟
2篇阅读材料•总计20分钟
- Introduction to SDLC•10分钟
- Module Summary: Agile Business Analysis and Modeling Techniques•10分钟
3个作业•总计50分钟
- Practice Quiz: Agile Business Analysis•10分钟
- Practice Quiz: Modeling, Diagrams and Use cases•10分钟
- Graded Quiz: Agile Business Analysis and Modeling Techniques •30分钟
1个讨论话题•总计10分钟
- [Optional] Agile Business Analysis•10分钟
4个插件•总计80分钟
- Lab: Create User Stories for Login and Logout for a Website•30分钟
- Lab: Getting Started with Lucidchart•15分钟
- Lab: Create a Use Case Diagram•30分钟
- Module Glossary: Agile Business Analysis and Modeling Techniques•5分钟
This module provides a thorough understanding of process modeling, focusing on methodologies and tools essential for business process analysis and optimization. You will learn how to map out business processes for in-depth analysis, identify inefficiencies, and optimize them for improved performance. The module also covers key techniques such as business process reengineering (BPR) and introduces you to advanced process modeling notations such as BPMN and swimlane diagrams. You will also learn about popular process modeling tools such as Visio and Lucidchart, which enable you to develop process models that align with your goals accurately. In addition, you will explore future trends and emerging technologies in process modeling, preparing you to adapt to the evolving landscape. Finally, you will be equipped to validate and verify process models, avoid common mistakes, and apply detailed mapping techniques for complex processes.
涵盖的内容
12个视频1篇阅读材料3个作业1个讨论话题3个插件
12个视频•总计86分钟
- Mapping Out Business Processes•7分钟
- Analyzing Processes to Identify Inefficiencies•8分钟
- Expert Viewpoints: Approach to Process Modeling •6分钟
- Process Optimization•6分钟
- Implementing Process Automation•8分钟
- Reengineering Business Processes•8分钟
- Creating Process Maps and Flowcharts•7分钟
- Utilizing Key Process Modeling Notations•8分钟
- Process Mapping Techniques for Complex Processes•8分钟
- Advanced BPMN Techniques and Swimlane Diagrams•8分钟
- Choosing the Right Process Modeling Tools•6分钟
- Expert Viewpoints: Tips on Effective Process Optimization, Automation and Documentation •7分钟
1篇阅读材料•总计10分钟
- Module Summary: Process Modeling Methodologies and Advanced Techniques•10分钟
3个作业•总计50分钟
- Practice Quiz: Process Modeling•10分钟
- Practice Quiz: Process Modeling tools and Techniques•10分钟
- Graded Quiz: Process Modeling Methodologies and Advanced Techniques•30分钟
1个讨论话题•总计10分钟
- [Optional] Tools in Business Analysis•10分钟
3个插件•总计65分钟
- Lab: Identify Inefficiencies and Improvement Opportunities in an Existing Process•30分钟
- Lab: Create a Flowchart for Order Management•30分钟
- Module Glossary: Process Modeling Methodologies and Advanced Techniques•5分钟
This module discusses the critical aspects of requirements management, focusing on both functional and non-functional requirements, stakeholder analysis, and effective techniques for elicitation. You will learn how to identify and analyze key stakeholders, ensuring comprehensive and accurate requirement gathering. The module covers industry best practices for documenting, organizing, and categorizing requirements, as well as applying prioritization techniques such as MoSCoW and the Kano model. You’ll also explore the use of traceability tools to efficiently manage requirement changes, ensuring that all modifications are tracked and communicated clearly to stakeholders. Finally, the module will help you develop proficiency in conducting interviews, facilitating workshops, applying observation techniques, designing surveys, and using prototypes to refine and clarify requirements.
涵盖的内容
13个视频1篇阅读材料3个作业1个讨论话题4个插件
13个视频•总计90分钟
- Introduction to Systems Analysis for Business Analysts•8分钟
- Understanding Different Types of Requirements•8分钟
- Identifying Stakeholders for Requirement Gathering•7分钟
- Requirements Elicitation and Documentation Best Practices•7分钟
- Employing Techniques for Requirements Prioritization•8分钟
- Traceability Tools for Requirements•7分钟
- Expert Viewpoints: Experience with Requirements Management & Elicitation•6分钟
- Interviews: Conduct Effective Interviews to Gather Business Requirements•6分钟
- Facilitate workshops to Elicit and Validate Requirements•6分钟
- Expert Viewpoints: Tips for Preparing Interview Questions & Engaging Stakeholders •7分钟
- Observation Techniques to Understand Business Processes•6分钟
- Designing and Distributing Surveys to Collect Stakeholder Input•7分钟
- Developing and Using Prototypes to Refine Requirements•8分钟
1篇阅读材料•总计10分钟
- Module Summary: Requirements Management and Elicitation Techniques•10分钟
3个作业•总计50分钟
- Practice Quiz: Introduction to Requirements Gathering and Management•10分钟
- Practice Quiz: Requirement Elicitation Techniques•10分钟
- Graded Quiz: Requirements Management and Elicitation Techniques•30分钟
1个讨论话题•总计10分钟
- [Optional] Types of Requirements•10分钟
4个插件•总计80分钟
- Lab: Identify Stakeholders and their Requirements•30分钟
- Reading: Sample Customer Feedback Survey•15分钟
- Lab: Create an Interview Guide with Key Questions•30分钟
- Module Glossary: Requirements Management and Elicitation Techniques•5分钟
This module focuses on the development of comprehensive requirements for a startup company that specializes in renting motorbikes for enthusiasts. The aim is to create a robust framework that addresses the specific needs of our target audience while leveraging best practices in business analysis.
涵盖的内容
1个视频2篇阅读材料1个作业2个插件
1个视频•总计5分钟
- Course Wrap-Up•5分钟
2篇阅读材料•总计4分钟
- Congratulations and Next Steps•2分钟
- Course Team and Acknowledgements•2分钟
1个作业•总计60分钟
- Final Graded Quiz: Final Exam•60分钟
2个插件•总计245分钟
- Project: Business Analysis and Modeling for an eBike Rental Startup•240分钟
- Course Glossary •5分钟
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In a world marked by relentless evolution, versatility, adaptability, and interdisciplinary skills are key to thriving professionally. At SkillUp, we focus on designing outcome-driven skill-development programs that transform lives and careers worldwide. Whether it’s landing your first job, advancing in your career, mastering efficiency in your role, or making breakthroughs in diverse careers, our courses equip you with the skills and confidence to set you up to hit the ground running. Combining sound instructional design, engaging multimedia, and real-world problem-solving, we create learning journeys that build knowledge step by step. We present learners with open-ended, real-world problems that help them apply acquired knowledge as they progress through their learning journey. This also allows learners to develop critical thinking, problem-solving, and collaborative skills. Our courses, specializations, professional certificates, and virtual and blended learning programs help learners and organizations upskill on the world’s latest technologies, functional domains, and human skills.
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学生评论
69 条评论
- 5 stars
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- 4 stars
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- 3 stars
2.77%
- 2 stars
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已于 Apr 2, 2025审阅
Great insights and knowledge, well structured course by the tutors.
已于 Jul 12, 2025审阅
Loved this course! The bite-sized videos, hands-on flowchart labs, and real-world case studies finally made process mapping “click” for me.
常见问题
This course is designed for aspiring or practicing business analysts who want to enhance their skills in business analysis, advanced process modeling, requirements elicitation, and stakeholder management. It is beneficial for professionals looking to deepen their understanding of the BABOK principles and business analysis tools and techniques while aligning them effectively with business objectives.
BABOK, or the Business Analysis Body of Knowledge, is a comprehensive guide published by the International Institute of Business Analysis (IIBA) that defines standards, techniques, and best practices for business analysis. It’s a go-to framework for professionals seeking to drive effective solutions and informed decision-making in organizations.
Business analysts help organizations make data-driven decisions by identifying needs, analyzing processes, and recommending solutions that improve efficiency and align with business goals.
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
