Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: HubSpot CRM, Dashboard, Customer Relationship Management, Marketing Analytics, Marketing Automation, Marketing, Customer Data Management, Marketing Management, Business, Business Strategy
Débutant · Projet Guidé · Moins de 2 heures

Tecnológico de Monterrey
Compétences que vous acquerrez: Search Engine Marketing, Digital Marketing, Search Engine Optimization, Social Media Strategy, Web Content, Content Strategy, Marketing Strategies, Digital Advertising, Web Analytics and SEO, Content Creation, Email Marketing, Digital Communications, E-Commerce, Target Audience
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Prompt Engineering, Prompt Patterns, MLOps (Machine Learning Operations), Technical Documentation, Performance Tuning, Large Language Modeling, Technical Writing, Configuration Management, Performance Testing, Data Maintenance, Benchmarking, Requirements Analysis
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Content Management Systems, Web Analytics, Search Engine Optimization, Web Design, Retail Management, Order Management, E-Commerce, Marketing Strategies, Blogs, Customer Relationship Management (CRM) Software, Content Creation, Dashboard, Web Frameworks, Email Marketing
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Customer Retention, Customer Analysis, Business Metrics, Data Analysis, Performance Metric, Customer Insights, Analysis, Performance Measurement, Trend Analysis, Benchmarking, Key Performance Indicators (KPIs), Pareto Chart, Data-Driven Decision-Making, Customer experience strategy (CX), Descriptive Analytics, Predictive Analytics, Root Cause Analysis, Consumer Behaviour
Intermédiaire · Cours · 1 à 4 semaines

Google Cloud
Compétences que vous acquerrez: Google Gemini, Generative AI, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Jupyter, Google Cloud Platform, SQL, Customer Relationship Management
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy
Débutant · Projet Guidé · Moins de 2 heures
Coursera
Compétences que vous acquerrez: Model Evaluation, Data Preprocessing, MLOps (Machine Learning Operations), Classification Algorithms, Applied Machine Learning, Maintainability, Machine Learning Algorithms, Java, Software Architecture, Software Design Patterns, Logistic Regression, Business Metrics, Benchmarking, Decision Tree Learning, Matrix Management, Business
Intermédiaire · Cours · 1 à 4 semaines

Google Cloud
Compétences que vous acquerrez: Google Gemini, Generative AI, Google Cloud Platform, SQL, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Predictive Modeling, Customer Relationship Management
Intermédiaire · Cours · 1 à 4 semaines

CertNexus
Compétences que vous acquerrez: Data Science, Data Strategy, Internet Of Things, AI Product Strategy, Analytics, Big Data, Data Collection, Artificial Intelligence, Descriptive Analytics, Artificial Intelligence and Machine Learning (AI/ML), Predictive Analytics, Process Optimization, Process Improvement and Optimization, Cloud Computing, Operations, Marketing, Operational Efficiency, Customer Service, User Experience, Prototyping
Mixte · Cours · 1 à 3 mois

Logical Operations
Compétences que vous acquerrez: Microsoft PowerPoint, Microsoft 365, Microsoft Office, Presentations, Multimedia, Animations, Data Visualization, Collaborative Software, Productivity Software, Collaboration, Sales Presentations, Security Controls, Graphic and Visual Design, User Interface (UI), Graphics Software
Mixte · Cours · 1 à 3 mois

Google Cloud
Compétences que vous acquerrez: Google Gemini, SQL, Generative AI, Google Cloud Platform, Big Data, Customer Relationship Management, Jupyter, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Model Deployment, Model Evaluation
Intermédiaire · Cours · 1 à 4 semaines