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语言必需的
在整个课程（说明和评估）中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
技能必需的
字幕必需的
教师必需的
“呼叫中心经验” 的结果
状态：免费试用University of Pennsylvania
您将获得的技能: Financial Statements, Financial Statement Analysis, Operations Management, Return On Investment, Process Analysis, Financial Accounting, Business Operations, Operational Efficiency, Financial Reporting, Income Statement, Capital Budgeting, Marketing, Cash Flows, Finance, Production Process, Operational Analysis, Strategic Marketing, Marketing Strategies, Financial Modeling, Business Planning
状态：免费试用University of Science and Technology of China
您将获得的技能: Brainstorming, Creative Thinking, Creative Problem-Solving, Productivity, Social Studies, Problem Solving, Innovation, Adult Education, Social Sciences, Resourcefulness, Quick Learning, Operational Efficiency, Learning Strategies, Workflow Management, Collaboration, Lifelong Learning, Willingness To Learn, World History, Personal Development, Knowledge Transfer
状态：免费试用Fudan University
您将获得的技能: Video Editing, Storytelling, Storyboarding, Video Production, Videography, Photography, Post-Production, Editing, Writing and Editing, Writing, Creativity, Content Creation, Media Production, Performing Arts
状态：免费试用University of Pennsylvania
您将获得的技能: Financial Statements, Financial Statement Analysis, Financial Accounting, Financial Reporting, Income Statement, Cash Flows, Financial Acumen, Balance Sheet, Financial Analysis, Accrual Accounting, Generally Accepted Accounting Principles (GAAP)
状态：预览Nanjing University
您将获得的技能: Psychology, Child Development, Human Development, Social Sciences, Human Learning, Cultural Diversity, Behavior Management, Mental Health Diseases and Disorders, Interpersonal Communications, Stress First Aid
状态：免费试用University of Pennsylvania
您将获得的技能: Return On Investment, Capital Budgeting, Finance, Financial Modeling, Corporate Finance, Financial Management, Financial Analysis, Business Valuation, Financial Market, Cash Flows, Securities (Finance), Asset Management
是什么让您今天来到 Coursera？
状态：预览The Museum of Modern Art
您将获得的技能: Photography, Art History, Aesthetics, Public History, Liberal Arts, Journalism, Storytelling
状态：预览Nanjing University
您将获得的技能: Empathy, Interpersonal Communications, Communication, Rapport Building, Coaching, Active Listening, Emotional Intelligence, Self-Awareness
状态：预览The University of Edinburgh
您将获得的技能: Liberal Arts, Deductive Reasoning, Scientific Methods, Ancient History
状态：预览Shanghai Jiao Tong University
您将获得的技能: Culture, Medical History Documentation, Cultural Diversity, Ancient History, Medical Practices and Procedures, Liberal Arts, Health Care, Nutrition and Diet
状态：免费试用University of Pennsylvania
您将获得的技能: Marketing, Strategic Marketing, Marketing Strategies, Brand Management, Consumer Behaviour, Brand Strategy, Go To Market Strategy, Marketing Communications, New Business Development, Customer Insights, Market Opportunities
状态：预览Peking University
您将获得的技能: Interviewing Skills, Business Marketing, Business Communication, Business Correspondence, Customer Service, Product Knowledge, Product Demonstration, Vocabulary, Recruitment, Language Learning, Employee Onboarding, Verbal Communication Skills
总之，以下是 10 最受欢迎的 呼叫中心经验 课程
- 商务基础 (中文版): University of Pennsylvania
- 职场修炼：学习、创新、协作与自我实现: University of Science and Technology of China
- 微电影创作：从观念、思维到制作: Fudan University
- 财务会计概论（中文版）: University of Pennsylvania
- 心理学与生活: Nanjing University
- 企业金融概论（中文版）: University of Pennsylvania
- 透过摄影看世界: The Museum of Modern Art
- 手把手教你心理咨询：谈话的艺术: Nanjing University
- 哲学导论（中文版）: The University of Edinburgh
- 中医药与中华传统文化 : Shanghai Jiao Tong University
