
Pontificia Universidad Católica de Chile
您将获得的技能: Disabilities, Caregiving, Dignity in Care, Workplace inclusivity, Diversity Training, Diversity Equity and Inclusion Initiatives, Education and Training, Non-Verbal Communication
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: Lean Six Sigma, Performance Improvement, Statistical Process Controls, Operational Analysis, Process Improvement, Quality Improvement, Health Informatics, Statistical Methods, Continuous Improvement Process, Innovation, Operations Management, Probability & Statistics, Problem Solving
攻读学位
中级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
混合 · 课程 · 1-4 周

您将获得的技能: Private Equity, Negotiation, Business Valuation, Investment Management, Mergers & Acquisitions, Financial Modeling, Due Diligence, Portfolio Management, Business Strategies, Financial Analysis, Organizational Structure, Liquidation
混合 · 课程 · 1-4 周

Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
中级 · 课程 · 1-4 周

您将获得的技能: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
初级 · 课程 · 1-4 周
University of Alberta
您将获得的技能: Sprint Planning, Agile Software Development, Product Demonstration, Agile Methodology, Requirements Analysis, Agile Project Management, Risk Management, Agile Product Development, Virtual Environment, Product Requirements, Product Management, Backlogs, Customer Communications Management, Customer Service, Presentations, User Story, Team Management, Prioritization
混合 · 课程 · 1-3 个月

您将获得的技能: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Marketing, Business Requirements, Drive Engagement, Customer Service, Brand Marketing
初级 · 指导项目 · 不超过 2 小时

University of Maryland, College Park
您将获得的技能: Forecasting, Strategic Leadership, Product Roadmaps, Business Strategy, Innovation, Brainstorming, Organizational Strategy, Strategic Communication, Leadership, Employee Retention, Stakeholder Engagement, Employee Engagement
初级 · 课程 · 1-3 个月

University of Illinois Urbana-Champaign
您将获得的技能: Maternal Health, Child Health, Anatomy, Endocrinology, Immunology, Infant Care, Preventative Care, Nutrition and Diet, Biochemistry, Nutrition Education, Production Process, Biology, Molecular, Cellular, and Microbiology
初级 · 课程 · 1-4 周

Università Bocconi
您将获得的技能: Project Finance, Environmental Social And Corporate Governance (ESG), Risk Management, Investments, Risk Analysis, Investment Management, Capital Expenditure, Finance, Economic Development, Sustainable Development, Corporate Finance, Due Diligence, Emerging Technologies, Economics
初级 · 课程 · 1-3 个月

Northeastern University
您将获得的技能: Workforce Planning, Workforce Management, Human Resource Strategy, Human Resources Management and Planning, Community Health, Performance Measurement, Health Care Administration, Talent Management, Employee Surveys, Capacity Planning, Interviewing Skills, Needs Assessment, Demand Planning, Forecasting
初级 · 课程 · 1-4 周