
您将获得的技能: Business Modeling, Value Propositions, Business Planning, Customer Analysis, Target Market, User Research, Marketing, Financial Management, Marketing Strategies, Entrepreneurship, Customer Acquisition Management, Business Strategies, Email Marketing, Social Media Marketing, Interviewing Skills, Search Engine Optimization
初级 · 课程 · 1-3 个月

您将获得的技能: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
中级 · 课程 · 1-4 周

University of Virginia Darden School Foundation
您将获得的技能: AI 个性化服务, 生成式人工智能, 客户服务, 角色开发, ChatGPT, 性能分析, 客户支持, 客户沟通管理, 目标受众, 提高绩效, 改善客户体验, 客户参与
初级 · 课程 · 1-4 周
Kennesaw State University
您将获得的技能: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
初级 · 课程 · 1-4 周

您将获得的技能: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
中级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: 结算(销售), 规划, 谈判, 销售流程, HubSpot CRM, 销售策略, 克服 Object, LinkedIn, 咨询式销售, 探矿和鉴定, 销售展望, 潜在客户开发, 预订(销售), 销售培训, 销售, 内部销售, 客户关系管理 (CRM) 软件, 价值主张, 专业网络
初级 · 课程 · 1-3 个月

HubSpot Academy
您将获得的技能: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Email Automation, Prioritization, Customer Engagement
初级 · 课程 · 1-3 个月

Arizona State University
您将获得的技能: Empathy, Rapport Building, Relationship Building, Interpersonal Communications, Social Skills, Verbal Communication Skills, Leadership, Compassion, Teamwork, Communication, Active Listening, Self-Awareness
初级 · 课程 · 1-3 个月

University of Toronto
您将获得的技能: 沟通, 心理学, 文化多样性, 自我意识, 建立关系, 需求评估, 情绪商数, 人际沟通, 社交技能, 同理心, 积极倾听, 自信
初级 · 课程 · 1-3 个月

University of Colorado Boulder
您将获得的技能: Stakeholder Management, Stakeholder Analysis, Professional Networking, Business Relationship Management, Relationship Building, Business Strategy, Leadership, Strategic Leadership, Competitive Analysis, Mentorship, Innovation, Value Propositions, Communication
初级 · 课程 · 1-3 个月

Emory University
您将获得的技能: Marketing, Marketing Communications, Target Market
初级 · 课程 · 1-3 个月