
The University of Melbourne
您将获得的技能: 利益相关者管理, Service Level Agreement, 业务转型, 组织变革, 关键绩效指标 (KPI), 云服务, 云计算解决方案, 员工队伍规划, 云计算, 合同管理, 变革管理, 文化 Transformer, 管理
初级 · 课程 · 1-3 个月

您将获得的技能: Operational Excellence, Performance Measurement, Leadership and Management, Team Leadership, Key Performance Indicators (KPIs), Cleanliness, Auditing
中级 · 课程 · 1-3 个月

您将获得的技能: Threat Modeling, Vulnerability Scanning, Vulnerability Management, Vulnerability Assessments, Risk Management, Secure Coding, Cyber Security Assessment, Security Testing, Cyber Governance, Risk Management Framework, Threat Management, Cyber Attacks, Software Development Life Cycle, Application Security, Cyber Security Policies, Threat Detection, Security Management, Security Controls, Security Strategy
中级 · 课程 · 1-4 周

National Taiwan University
您将获得的技能: Revenue Management, Service Design, Customer experience improvement, Financial Services, Innovation, Economics, Product Design, Case Studies, Platform As A Service (PaaS), Business Modeling, Business Strategy, Consumer Behaviour
初级 · 课程 · 1-3 个月

École Nationale des Ponts et Chaussées
您将获得的技能: 精益生产, 制造 Operator, 竞争情报, 质量控制, 业务转型, 价值评估工程, 商业技术, 尽量减少废物, 流程改进, 运行效率, 改善服务, 精益方法, 持续改进流程, 过程分析
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 沟通, 客户服务, 呼出电话, 冲突管理, 呼叫中心经验, LinkedIn, 解决问题, 解决客户投诉, 客户支持, 面试技巧, 专业精神, 呼入电话, 建立客户关系, 降级技巧
初级 · 课程 · 1-4 周

您将获得的技能: Group Policy, Azure Active Directory, Active Directory, Microsoft Azure, Windows Servers, Hybrid Cloud Computing, Authentications, Identity and Access Management, Infrastructure As A Service (IaaS), Single Sign-On (SSO), User Accounts, Multi-Factor Authentication, Disaster Recovery, Authorization (Computing)
中级 · 课程 · 1-4 周

您将获得的技能: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership
初级 · 课程 · 1-4 周

您将获得的技能: Performance Measurement, Workflow Management, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Analysis, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Process Mapping, Automation, Organizational Skills, Change Management, Stakeholder Engagement
初级 · 课程 · 1-4 周

University of Alberta
您将获得的技能: JSON, 网络服务, 面向服务的架构, 安卓开发, 简单对象访问协议(SOAP), 应用编程接口 (API), 还原式 API, 微服务, 软件架构, 网络应用, API 设计
中级 · 课程 · 1-4 周

University of Virginia Darden School Foundation
您将获得的技能: AI 个性化服务, 生成式人工智能, 客户服务, 角色开发, ChatGPT, 性能分析, 客户支持, 客户沟通管理, 目标受众, 提高绩效, 改善客户体验, 客户参与
初级 · 课程 · 1-4 周

您将获得的技能: Package and Software Management, Mainframe Computing, Patch Management, Software Installation, File Transfer Protocol (FTP), Configuration Management, Issue Tracking, Change Control, Command-Line Interface
中级 · 课程 · 1-3 个月