
Coursera
您将获得的技能: Marketing Planning, Performance Measurement, Customer Retention, Analysis, Customer Insights, Brand Management
初级 · 课程 · 1-4 周

Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Insights, Sales Management, Leadership, Performance Metric, Sales Strategy, Cross-Functional Collaboration
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Marketing Planning, Dashboard, Project Schedules, Marketing Strategies, Marketing Budgets, Content Performance Analysis, Competitive Analysis, Timelines, Project Planning, Marketing Analytics, Marketing Effectiveness, Strategic Marketing, Business Intelligence, Performance Analysis, Project Estimation, Data Integration, Cost Benefit Analysis, Budget Management, Market Research, Search Engine Marketing
中级 · 课程 · 1-3 个月
University of Pennsylvania
您将获得的技能: 消费者行为, 打造品牌, 战略营销, 营销分析, 目标市场, 客户体验战略(CX), 客户洞察, 营销策略与技巧, 进入市场战略, 品牌管理, 营销传播, 营销
混合 · 课程 · 1-3 个月
Emory University
您将获得的技能: Marketing Channel, Strategic Marketing, Business Marketing, Direct Selling, Customer experience strategy (CX), Go To Market Strategy, Target Market, Customer Analysis, Market Research, Marketing Strategies, Value Propositions, Market Opportunities, Case Studies, Customer Demand Planning, E-Commerce, Compensation Management, Strategic Partnership, Consumer Behaviour, B2B Sales, Business Relationship Management
中级 · 专项课程 · 3-6 个月

您将获得的技能: Google Ads, Search Engine Optimization, Digital Marketing, Keyword Research, Target Audience, Search Engine Marketing, Pay Per Click Advertising, Persona Development, Marketing, Marketing Strategies, Advertising, Customer Engagement, Web Analytics
初级 · 课程 · 1-4 周

您将获得的技能: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Customer Relationship Building, Marketing Automation, Value Propositions, Portfolio Management, Performance Measurement, Automation
混合 · 课程 · 1-4 周

您将获得的技能: Customer Relationship Management (CRM) Software, Client Services, Relationship Building, Customer Insights
高级设置 · 课程 · 1-4 周
Kennesaw State University
您将获得的技能: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
初级 · 课程 · 1-4 周
University of California, Davis
您将获得的技能: 竞争分析, 搜索引擎优化, 品牌营销, 营销分析, B2B 销售, 文案写作, 营销策略与技巧, 旁听, 社交媒体战略, 写作, 数字媒体战略, 企业对消费者, 内容营销
中级 · 课程 · 1-4 周

Rutgers the State University of New Jersey
您将获得的技能: 社交媒体, 客户参与, 关键绩效指标 (KPI), 营销分析, 营销策略, 品牌意识, 影响, 投资回报, 内容营销, 营销效果, 营销活动经理, 社交媒体战略, 目标受众, 演讲
中级 · 课程 · 1-3 个月
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周