
您将获得的技能: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning
初级 · 专业证书 · 3-6 个月

IBM
您将获得的技能: 服务台支持, 客户服务, 技术交流, 技术支持, 服务水平, 桌面支持, IT 服务管理, 技术文档, 问题跟踪, 最终用户培训和支持, 远程访问ibility 系统, 系统支持
初级 · 课程 · 1-3 个月

Microsoft
您将获得的技能: 数据管理, 硬件架构, 数据安全, 软件安装, 计算机硬件, 应用安全, 身份和访问管理, Microsoft Windows, 系统配置, 信息技术业务, 灾难恢复, 网络安全, 数据存储, 基于角色的访问控制(RBAC), Encryption, 信息系统安全, 防火墙
初级 · 课程 · 1-4 周

Starweaver
您将获得的技能: High Voltage, Electrical Power, Electrical Safety, Electric Power Systems, Test Engineering, Maintenance, Repair, and Facility Services, Hardware Troubleshooting, Electrical Systems, Sustainable Technologies, Power Electronics, Failure Analysis, Thermal Management, System Monitoring, Control Systems
初级 · 课程 · 1-4 周

您将获得的技能: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Technical Support, System Support, Servers, Network Security, Data Security, IT Infrastructure, Operating Systems, Data Storage, Computer Networking
初级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, ChatGPT, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Data Ethics, Customer Insights, Machine Learning, Automation, Natural Language Processing, Context Management, Ethical Standards And Conduct
中级 · 专项课程 · 1-3 个月

Pearson
您将获得的技能: Git (Version Control System), Containerization, Bash (Scripting Language), Version Control, Linux Administration, Linux Servers, Linux, Docker (Software), Shell Script, Ansible, Kubernetes, Configuration Management, Application Deployment, Systems Administration
中级 · 课程 · 1-4 周

Pearson
您将获得的技能: Linux Administration, Linux, Operating System Administration, TCP/IP, Authorization (Computing), System Configuration, Hardening, Network Routing, Network Troubleshooting, Network Administration, Network Analysis, Command-Line Interface, Network Protocols, File Systems, Service Management, OS Process Management
中级 · 课程 · 1-4 周

Universidad de Palermo
您将获得的技能: Business Process Management, IT Management, Business Process Improvement, Technical Management, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Leadership and Management, Business Intelligence
初级 · 课程 · 1-4 周

Pearson
您将获得的技能: Firewall, Linux Administration, Authorization (Computing), Linux Servers, Security Controls, Linux, Authentications, Network Security, Linux Commands, System Configuration, Servers, Server Administration, Encryption, Command-Line Interface
中级 · 课程 · 1-4 周

Akamai Technologies, Inc.
您将获得的技能: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
初级 · 专业证书 · 3-6 个月

Microsoft
您将获得的技能: 硬件故障排除, 操作系统, 服务台支持, 软件安装, 技术交流, 计算机硬件, 问题管理, 生成式人工智能, 系统配置, 网络故障排除, Microsoft Windows, 调试, 技术支持, Unix, 桌面支持, 性能调整, Mac OS, 网络监控, 系统支持, 技术支持与服务
初级 · 课程 · 1-4 周