
Alex Genadinik
您将获得的技能: Customer experience improvement, Customer Service, Customer Retention, Customer experience strategy (CX), Client Services, Customer Complaint Resolution, Customer Relationship Building, Customer Engagement, Brand Loyalty, Experience Design, Process Analysis, Process Improvement, Continuous Improvement Process
混合 · 课程 · 1-4 周

Board Infinity
您将获得的技能: Brand Strategy, Data Storytelling, Data Presentation, Branding, Brand Marketing, Dashboard, Interactive Data Visualization, Dashboard Creation, Storytelling, Target Audience, Brand Management, Experience Design, Data-Driven Marketing, Digital Brand Strategy, Journey Mapping, Marketing Psychology, Design Strategies, Digital Advertising, Digital Media Strategy, Data Visualization
初级 · 专项课程 · 1-3 个月

Coursera
您将获得的技能: Customer experience strategy (CX), Marketing Strategies, Brand Loyalty, Marketing Effectiveness, Return On Investment, Strategic Marketing, Campaign Planning, Marketing Planning, Marketing Budgets, Customer Engagement, Integrated Marketing Communications, Digital Brand Strategy, Cross-Channel Marketing, Data-Driven Marketing, Marketing Channel, Go To Market Strategy, Marketing Analytics, Case Studies, Revenue Forecasting, Strategic Planning
中级 · 课程 · 1-4 周

The Expert Academy
您将获得的技能: Service Recovery, Account Management, Account Strategy, Customer experience strategy (CX), Customer experience improvement, Rapport Building, Journey Mapping, Sales Strategy, Loyalty Programs, Customer Relationship Building, Customer Insights, Customer Retention, Emotional Intelligence, Relationship Management, Customer Service, Customer Success Management, Communication Strategies, Stakeholder Management, Data Analysis, Strategic Planning
中级 · 课程 · 1-3 个月
Emory University
您将获得的技能: Marketing Channel, Strategic Marketing, Cross-Channel Marketing, Marketing Strategies, Business Marketing, Direct Selling, Marketing Planning, Go To Market Strategy, Target Market, Marketing Effectiveness, Customer Analysis, Value Propositions, Wholesaling, Market Opportunities, Market Dynamics, Case Studies, E-Commerce, Revenue Management, Compensation Management, Strategic Partnership
★ 4.5 (68) · 中级 · 专项课程 · 3-6 个月

Coursera
您将获得的技能: Marketing Planning, Project Schedules, Dashboard Creation, Data-Driven Marketing, Marketing Strategies, Marketing Budgets, Campaign Planning, Scheduling, Competitive Analysis, Timelines, Marketing Analytics, Marketing Effectiveness, Strategic Marketing, Performance Analysis, Project Estimation, Data Integration, Cost Benefit Analysis, Budget Management, Market Research, Search Engine Marketing
中级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Content Marketing, Content Strategy, Journey Mapping, Content Development and Management, Target Audience, Persona Development, Blogs, Content Performance Analysis, Marketing Strategies, Content Creation, Marketing Planning, Conversion Funnel Analysis, Content Management, Consumer Behaviour, Auditing, Media Buying, Web Analytics and SEO
中级 · 课程 · 1-4 周

Adobe
您将获得的技能: Marketing Strategies, Promotional Strategies, Marketing Planning, Marketing Strategy and Techniques, Digital Marketing Campaigns, Digital Marketing, Adobe Express, Target Audience, Marketing Materials, Promotions and Campaigns, Conversion Funnel Analysis, Marketing Effectiveness, Promotional Materials, Product Promotion, Driving engagement, Lead Generation, Marketing Automation, Customer Relationship Management, Advertising, Diversity Marketing
★ 4.8 (330) · 初级 · 课程 · 1-4 周

您将获得的技能: Content Development and Management, Asset Management, Digital Assets, Digital Publishing, Workflow Management, Document Management
初级 · 课程 · 1-4 周

您将获得的技能: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

Logical Operations
您将获得的技能: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
混合 · 课程 · 1-3 个月
IE Business School
您将获得的技能: 改善客户体验, 打造品牌, 新闻学, 推动参与, 交流, 讲故事, 创造力, 徽标设计, 价值主张, 客户体验战略(CX), 品牌管理, 品牌营销, 品牌战略, 生产规划, 内容营销, 广告, 广告活动, 视觉叙事, 内容创作
★ 4.6 (1740) · 初级 · 专项课程 · 3-6 个月