客户成功课程可以帮助您学习客户关系管理、客户入职策略和有效沟通技巧。您可以掌握分析客户 Feedback、制定成功计划和衡量客户满意度指标的技能。许多课程都会介绍 CRM 软件、客户旅程地图工具和解析平台等工具,展示这些资源如何支持主动参与和留住客户的策略。

Google Cloud
您将获得的技能: Google Workspace, OAuth, Generative AI Agents, Performance Analysis, API Gateway, Knowledge Transfer, Application Performance Management, Application Deployment, Performance Metric, Operational Efficiency, Agentic systems, Brainstorming, AI Personalization, Authentications, Data Integration, Identity and Access Management, Authorization (Computing), Data Store
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management
初级 · 课程 · 1-4 周

您将获得的技能: Account Strategy, Account Management, Marketing Analytics, Return On Investment, Sales Management, Sales Strategy, Risk Management, Loyalty Programs, Customer Advocacy, Performance Measurement, Sales, Digital Transformation, Business Metrics, Business Priorities, Business Transformation, Innovation, Customer experience improvement, Business Leadership, Telecommuting, Virtual Teams
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Data Sharing, Cloud Engineering, Data Pipelines, Data Migration, Google Cloud Platform, Data Infrastructure, Data Warehousing, Cloud Storage, Data Integration, Data Architecture, Data Lakes, Data Processing, Extract, Transform, Load, Data Storage, Big Data, Command-Line Interface, Cloud Solutions, Automation, Serverless Computing, Event-Driven Programming
初级 · 课程 · 1-3 个月

Pontificia Universidad Católica de Chile
您将获得的技能: Customer Analysis, Data Ethics, Descriptive Analytics, Revenue Management, FinTech, Large Language Modeling, Database Design, Social Network Analysis, Sampling (Statistics), People Analytics, Time Series Analysis and Forecasting, Biostatistics, Predictive Analytics, Social Determinants Of Health, Gerontology, Cloud Security, Unsupervised Learning, Data Visualization, Bayesian Statistics, Dimensionality Reduction
获得学位
学位 · 1-4 年

您将获得的技能: Legal Strategy, Business Ethics, Price Negotiation, Cultural Responsiveness, AI Personalization, Data-Driven Decision-Making
中级 · 课程 · 1-4 周

Pontificia Universidad Católica de Chile
您将获得的技能: Financial Statement Analysis, Business Valuation, Descriptive Analytics, FinTech, Financial Statements, Derivatives, Customer Analysis, Social Determinants Of Health, Gerontology, Cloud Security, Strategic Decision-Making, Portfolio Management, Credit Risk, Digital Transformation, Risk Analysis, Assertiveness, Peer Review, Governance, Object Oriented Programming (OOP), Financial Analysis
获得学位
学位 · 1-4 年

Pontificia Universidad Católica de Chile
您将获得的技能: Customer Analysis, Descriptive Analytics, Revenue Management, FinTech, Large Language Modeling, Database Design, Social Network Analysis, Sampling (Statistics), People Analytics, Time Series Analysis and Forecasting, Biostatistics, Predictive Analytics, Social Determinants Of Health, Gerontology, Cloud Security, Data Visualization, Health Informatics, Bayesian Statistics, Unsupervised Learning, Dimensionality Reduction
获得学位
学位 · 1-4 年