课程
University of Virginia
课程
Microsoft
专业证书
IBM
课程
Microsoft
专业证书
IBM
专项课程
课程
专项课程
IBM
课程
课程
Packt
专项课程
Packt
课程
在整个课程(说明和评估)中使用的语言。
您将获得的技能: 操作系统, 云计算, 问题跟踪, 客户服务, 网络故障排除, 硬件故障排除, 网络安全, 最终用户培训和支持, 云安全, 通用网络, 技术支持与服务, 云存储, 系统支持, 桌面支持, 计算机硬件, 云服务, 数据存储, 技术支持
中级 · 课程 · 1-3 个月
您将获得的技能: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Incident Management, Application Performance Management, Continuous Integration, Scripting
初级 · 课程 · 1-4 周
您将获得的技能: Operating System Administration, Remote Access Systems, Local Area Networks, Software Installation, Command-Line Interface, Microsoft Windows, System Configuration, Threat Detection, System Support, Information Technology Operations, Wireless Networks, Network Security, Desktop Support, Information Systems Security, Peripheral Devices, USB, Operating Systems, Computer Hardware, Data Storage Technologies, Hardware Troubleshooting
初级 · 专项课程 · 3-6 个月
IBM
您将获得的技能: 服务台支持, 面试技巧, 专业网络, 技术交流, 系统支持, 专业发展, 技术支持与服务, 语言交流技能, 沟通, 解决问题, 技术支持, 桌面支持, 专业精神
混合 · 课程 · 1-4 周
Samsung
您将获得的技能: Hardware Troubleshooting, Display Devices, Electrical Safety, Technical Support, System Support, Test Equipment, Quality Assurance
中级 · 课程 · 1-4 周
您将获得的技能: 命令行界面, 服务台支持, 操作系统, 系统配置, Microsoft Windows, 系统支持, 移动安全, 恶意软件保护, Linux, 技术支持与服务, 网络管理, 桌面支持, 防火墙, Network Security, Encryption, 软件安装, Operating System 管理, Mac OS, 技术支持
中级 · 课程 · 1-3 个月
您将获得的技能: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication
初级 · 课程 · 1-4 周
Board Infinity
您将获得的技能: Hybrid Cloud Computing, VMware ESX Servers, Cloud Management, Virtual Machines, Cloud Infrastructure, Virtualization and Virtual Machines, IT Automation, Cloud Computing, Windows PowerShell, Automation, Scripting, System Support, Performance Tuning, Application Programming Interface (API), System Monitoring, Restful API
高级设置 · 课程 · 1-4 周
您将获得的技能: Mobile Security, Microsoft Windows, Problem Management, System Support, Technical Support and Services, Security Management, Android (Operating System), Computer Security Incident Management, Application Security, Debugging, Threat Management, Apple iOS, Application Performance Management, Performance Tuning
中级 · 课程 · 1-4 周
您将获得的技能: Software Architecture, Technical Support, Operating Systems, Software Installation, System Support, Microsoft Windows, Problem Management, Debugging, System Configuration, Performance Tuning, Security Software, Technical Communication, Microsoft Office
初级 · 课程 · 1-4 周
您将获得的技能: Patch Management, System Monitoring, Microsoft Intune (Mobile Device Management Software), Configuration Management, Microsoft Windows, System Support, SQL Server Reporting Services, Network Troubleshooting, Disaster Recovery, Software Installation
中级 · 课程 · 1-4 周
Microsoft
您将获得的技能: Unix, 服务台支持, 操作系统, 技术交流, 硬件故障排除, 网络故障排除, Microsoft Windows, 系统配置, 调试, 计算机硬件, 问题管理, 系统支持, 生成式人工智能, 性能调整, 技术支持, Mac OS, 软件安装, 桌面支持, 网络监控
初级 · 课程 · 1-4 周