Salesforce 课程可以帮助您学习客户关系管理、数据分析、自动化流程和报告技术。您可以掌握定制 Salesforce 仪表板、管理用户权限和集成第三方应用程序的技能。许多课程都会介绍 Salesforce Lightning、Apex 编程和 Salesforce Einstein 等工具,这些工具可以提高您简化工作流程和改善客户互动的能力。

Coursera
您将获得的技能: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, Responsible AI, Web Services, Business Reporting, Data Ethics, Artificial Intelligence, Application Programming Interface (API), Artificial Intelligence and Machine Learning (AI/ML), Security Controls, Customer Data Management, Analytics, Restful API, Sales Process, Data Security
高级设置 · 专项课程 · 1-4 周

Salesforce
您将获得的技能: 数据清理, 数据导入/导出, 销售流程, 潜在客户开发, 销售支持, 销售管道, 销售业务, 客户关系管理 (CRM) 软件, Salesforce, 销售开发, 营销活动经理
初级 · 课程 · 1-4 周

Microsoft
您将获得的技能: Microsoft Copilot, Forecasting, Sales Strategy, Sales Presentation, Customer Analysis, Sales Pipelines, Sales Enablement, Data Cleansing, Sales Management, Time Series Analysis and Forecasting, Responsible AI, Sales, Customer Relationship Management (CRM) Software, Taking Meeting Minutes, Microsoft Teams, Email Automation, Customer Insights, Data Quality, Meeting Facilitation, Customer Data Management
初级 · 专项课程 · 1-3 个月

Salesforce
您将获得的技能: 结算(销售), Kanban 原则, 销售流程, 销售支持, 协作软件, 合同管理, 订单管理, 产品知识, 销售业务, 询价(RFQ), Salesforce, 销售管道, 销售管理
初级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 仪表板, 云计算, 数据清理, 自动化, 数据导入/导出, 身份和访问管理, 业务过程, 数据建模, 数据质量, 业务流程自动化, 数据管理, Data Management, 数据安全, 数据整合, Salesforce, 业务报告, 用户账户
初级 · 课程 · 1-4 周
Starweaver
您将获得的技能: Data Storytelling, Sales Presentation, Sales Strategy, Customer Relationship Management (CRM) Software, Storytelling, Sales, Data Literacy, B2B Sales, Data Visualization Software, Customer Analysis, Customer Insights, Target Audience, Presentations, Exploratory Data Analysis, Stakeholder Communications
初级 · 课程 · 1-4 周

LearnKartS
您将获得的技能: Salesforce, Data Import/Export, Customer Relationship Management, Data Management, Dashboard, System Configuration, Workflow Management, Data Validation, Cloud Computing, Business Reporting, Business Process Automation, Data Integrity, User Accounts, Administration, Role-Based Access Control (RBAC), Data Security
初级 · 课程 · 1-4 周

AI Business School
您将获得的技能: Sales Enablement, Generative AI, Multimodal Prompts, Agentic systems, Productivity, No-Code Development, Responsible AI, Risk Management, Generative AI Agents, Sales Management, Sales Strategy, Sales, AI Personalization, Sales Process, Automation, Application Development, Artificial Intelligence, Digital Transformation, Innovation, Operational Efficiency
初级 · 专项课程 · 1-3 个月

University of California, Irvine
您将获得的技能: 云计算, 自动化, 潜在客户开发, 客户服务, 运行效率, 数据安全, 业务流程自动化, 数据管理, Data Management, 客户关系管理 (CRM) 软件, 基于角色的访问控制(RBAC), Salesforce, 客户参与, 业务报告, 数据维护, 工作流程管理, 数据完整性
初级 · 课程 · 1-4 周

Salesforce
您将获得的技能: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Management Reporting
初级 · 专业证书 · 3-6 个月

您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Sales Strategy, Sales Presentation, Sales Enablement, Sales Training, Sales Pipelines, Sales Management, Lead Generation, Sales Prospecting, LinkedIn, B2B Sales, AI Product Strategy, Prospecting and Qualification, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Marketing Collateral
中级 · 专项课程 · 1-3 个月

您将获得的技能: Salesforce Development, Salesforce, Artificial Intelligence, Responsible AI, AI Personalization, Data Quality, Predictive Modeling, Data Management, ChatGPT, Customer Relationship Management, Generative AI, Data Cleansing, Customer Engagement
中级 · 课程 · 1-3 个月