
您将获得的技能: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Pipelines, Sales Management, Sales Process, Customer Relationship Management (CRM) Software, Productivity Software, Data Import/Export, Email Automation, Marketing Management
初级 · 课程 · 1-4 周

您将获得的技能: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
中级 · 课程 · 1-4 周

您将获得的技能: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
中级 · 课程 · 1-4 周

AI Business School
您将获得的技能: Prompt Engineering, Agentic systems, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, ChatGPT, AI Product Strategy, Training Programs, Personalized Service, Customer Service, LLM Application, Customer experience improvement, Artificial Intelligence, Innovation
初级 · 专项课程 · 1-3 个月

您将获得的技能: Google Cloud Platform, Network Troubleshooting, Cloud Services, Problem Management, Cloud Engineering, Cloud Management, Issue Tracking, Debugging
初级 · 课程 · 1-4 周

您将获得的技能: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing
初级 · 指导项目 · 不超过 2 小时

University of Michigan
您将获得的技能: Responsible AI, Delegation Skills, Legal Technology, Critical Thinking, Time Management, Law Practice Management Software, Artificial Intelligence, Email Automation, Leadership Development, Legal Risk, Lifelong Learning, Professional Development, Adaptability, Risk Analysis, Leadership, Creativity, ChatGPT, Writing and Editing, Generative AI, Communication
初级 · 专项课程 · 1-3 个月

CVS Health
您将获得的技能: 沟通, 客户咨询, 客户服务, 销售点, 事务处理, 问候客户, 零售销售, 收银机操作, 建立客户关系, 数据输入, 团队合作, 付款处理和收款, 订单管理系统, 时间管理, 社交媒体, 电子商务, 专业精神, 零售店运营
初级 · 课程 · 1-3 个月