个结果，搜索词为 "customer experience strategy (cx)"
状态：免费试用IE Business School
您将获得的技能: 品牌战略, 打造品牌, 客户体验战略（CX）, 管理团队, 整合营销传播, 改善客户体验, 商业道德, 消费者行为, 客户洞察, 用户体验, 员工参与, 品牌管理, 行为经济学, 跨职能合作
状态：免费试用您将获得的技能: Google Ads, Search Engine Optimization, Digital Marketing, Keyword Research, Target Audience, Search Engine Marketing, Pay Per Click Advertising, Marketing, Web Analytics and SEO, Marketing Strategies, Advertising, Customer Engagement
状态：新状态：免费试用您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
状态：新状态：免费试用您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
状态：免费试用University of Michigan
您将获得的技能: A/B 测试, 抽样（统计）, 原型设计, 以用户为中心的设计, 定性研究, 网络分析, 创建调查, 用户故事, UI/UX 研究, 概念设计, 用户体验, 交互设计, 可用性测试, 用户界面（UI）, 调查, 构思, 线框设计, 用户研究, 用户体验设计, 设计研究
状态：免费试用Duke University
您将获得的技能: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics
是什么让您今天来到 Coursera？
状态：免费试用您将获得的技能: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
状态：免费试用您将获得的技能: User Research, User Experience Design, Design Thinking, User Centered Design, Usability, Persona (User Experience), User Interface (UI), Web Content Accessibility Guidelines, Wireframing, Prototyping, Sprint Retrospectives, Sprint Planning
状态：免费试用IE Business School
您将获得的技能: 生产规划, 品牌战略, 创造力, 打造品牌, 内容营销, 客户体验战略（CX）, 沟通, 新闻学, 叙事, 改善客户体验, 广告活动, 品牌意识, 目标受众, 创意设计, 营销设计, 徽标设计, 目标市场, 广告, 品牌管理, 内容创作
状态：免费试用Coursera
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
状态：预览Starweaver
您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
状态：新状态：免费试用您将获得的技能: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Pipelines, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Customer Relationship Management (CRM) Software, Anomaly Detection, Data Ethics, Generative AI, Marketing Analytics, Marketing Design, Marketing Automation
总之，以下是 10 最受欢迎的 customer experience strategy (cx) 课程
- 品牌与客户体验: IE Business School
- Attract and Engage Customers with Digital Marketing: Google
- Customer-Centric CRM Strategy and Management: EDUCBA
- AI for Customer Experience with Chatbots and Analytics: Coursera
- 用户体验研究与设计: University of Michigan
- Customer-Centric Innovation: Duke University
- Voice of the Customer (VoC): Enhancing Experiences : Coursera
- Foundations of User Experience (UX) Design: Google
- 打造品牌：创意之旅: IE Business School
- Improving Customer Retention: Coursera
