
CVS Health
您将获得的技能: 沟通, 冲突管理, LinkedIn, 专业精神, 客户服务, 降级技巧, 呼出电话, 客户支持, 解决问题, 呼叫中心经验, 解决客户投诉, 呼入电话, 面试技巧, 建立客户关系
初级 · 课程 · 1-4 周

Kennesaw State University
您将获得的技能: 根源分析, 精益方法, 精益六西格玛, 加工能力, 运行效率, 质量控制, 六西格玛方法, 统计过程控制, 过程分析, 尽量减少废物, 流程改进, 持续改进流程
中级 · 课程 · 1-3 个月

您将获得的技能: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management
中级 · 课程 · 1-4 周

Kennesaw State University
您将获得的技能: 项目管理, 工艺优化, 质量改进, 相关性分析, 精益六西格玛, 回归分析, 加工能力, 成本效益分析, 改善方法, 六西格玛方法, 统计假设检验, 统计推理, 持续改进流程, 文件控制, 统计过程控制, 质量管理, 流程改进
初级 · 课程 · 1-3 个月

Case Western Reserve University
您将获得的技能: 卫生系统, 数据驱动的决策制定, 管理团队, 持续质量改进 (CQI), 患者安全, 团队管理, 临床领导, 系统思考, 以患者为中心的护理
初级 · 课程 · 1-3 个月

您将获得的技能: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Business Process, Business Process Management, Global Marketing, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Strategic Thinking
初级 · 课程 · 1-4 周

您将获得的技能: Statistical Process Controls, Lean Methodologies, Six Sigma Methodology, Risk Analysis, Quality Improvement, Process Improvement, Continuous Improvement Process, Process Capability, Business Process, Project Risk Management, Project Management, Root Cause Analysis, Product Design, Team Leadership
中级 · 课程 · 1-4 周
您将获得的技能: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
初级 · 课程 · 1-4 周

您将获得的技能: Data Storytelling, Marketing Effectiveness, Marketing Analytics, Market Analysis, Advertising Campaigns, Marketing Strategies, Performance Reporting, Return On Investment, Performance Measurement, Data-Driven Decision-Making, Data Visualization Software, Data Ethics, Marketing Channel, Smart Goals, Key Performance Indicators (KPIs), Data Quality
初级 · 课程 · 1-4 周

您将获得的技能: Quality Management, Culture Transformation, Quality Improvement, Continuous Improvement Process, Operational Excellence, Quality Assurance, Process Improvement, Cost Management, Customer experience strategy (CX), Benchmarking, Team Oriented, Employee Engagement
混合 · 课程 · 1-4 周

École Nationale des Ponts et Chaussées
您将获得的技能: 价值评估工程, 运行效率, 制造 Operator, 精益生产, 质量控制, 竞争情报, 持续改进流程, 商业技术, 精益方法, 业务转型, 改善服务, 尽量减少废物, 过程分析, 流程改进
初级 · 课程 · 1-4 周

您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process
中级 · 课程 · 1-4 周