
您将获得的技能: Employee Retention, Employee Engagement, Employee Training, Employee Surveys, Employee Performance Management, Diversity and Inclusion, Workforce Planning, Compensation and Benefits, Telecommuting, Workforce Management, Constructive Feedback, Culture Transformation, Virtual Teams, Mental Health Diseases and Disorders
初级 · 课程 · 1-4 周

S.P. Jain Institute of Management and Research
您将获得的技能: Employee Retention, Workplace inclusivity, Employee Engagement, Organizational Leadership, Talent Management, Leadership and Management, Human Resource Strategy, Workforce Development, Team Motivation, Leadership, Motivational Skills, Employee Onboarding, Diversity and Inclusion, Mentorship, Employee Surveys, Coaching, Performance Metric
初级 · 课程 · 1-4 周
University of Virginia
您将获得的技能: 客户分析, 消费者行为, 竞争分析, 市场动态, 客户洞察, 市场调查, 营销心理学, 行为经济学, 收入管理, 分析, 案例研究, 价值主张, 全球营销
初级 · 课程 · 1-4 周

Macquarie University
您将获得的技能: 营销策略, 客户洞察, 消费者行为, 整合营销传播, 社交媒体营销, 预测分析, 营销效果, 大数据, 数字化营销, 营销分析, 数据分析, 客户体验战略(CX), 客户数据管理, 用户关系管理
初级 · 课程 · 1-3 个月
Kennesaw State University
您将获得的技能: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
初级 · 课程 · 1-4 周
您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
中级 · 课程 · 1-4 周

您将获得的技能: Customer Analysis, Statistical Visualization, Unsupervised Learning, Customer Insights, Correlation Analysis, Pandas (Python Package), Heat Maps, Data Processing, Seaborn, Histogram, Matplotlib, Exploratory Data Analysis, Data Analysis, Predictive Modeling, Data Visualization Software
混合 · 课程 · 1-4 周

Knowledge Accelerators
您将获得的技能: 沟通, 流程管理, 客户服务, 批判性思维和解决问题, 技术支持与服务, 解决客户投诉, 客户支持, 问候客户, 用户关系管理, 人际沟通, 解决问题, 服务台支持, 同理心, 改善客户体验, 客户参与
初级 · 课程 · 1-3 个月

University of Virginia
您将获得的技能: 统计分析, 回归分析, 营销策略, 客户洞察, A/B 测试, 营销, 消费者行为, 数据驱动的决策制定, 投资回报, 资源分配, 营销效果, 战略营销, 预测分析, 营销分析, 广告活动, 品牌管理
初级 · 课程 · 1-3 个月

您将获得的技能: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Brand Strategy, Campaign Management
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Scikit Learn (Machine Learning Library), Retail Store Operations, Machine Learning, Histogram, Decision Tree Learning, Pandas (Python Package), Jupyter, Matplotlib
中级 · 课程 · 1-4 周

IESE Business School
您将获得的技能: 客户洞察, 消费者行为, 品牌战略, 营销策略, 营销渠道, 需求规划, 目标受众, 产品战略, 营销传播, 营销, 市场分析, 数字化营销, 营销分析, 价值主张, 打造品牌, 战略营销
混合 · 课程 · 1-4 周