您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

您将获得的技能: Nursing Management, Delegation Skills, Nursing Administration, Care Coordination, Patient Communication, Conflict Management, Patient Advocacy, Nursing Practices, Change Management, Leadership, Communication, Nursing Care, Medical History Documentation, Professionalism, Teamwork, Collaboration, Patient Safety, Cultural Sensitivity
中级 · 课程 · 1-4 周

University of Michigan
您将获得的技能: Team Leadership, Team Management, Team Building, Teamwork, Conflict Management, Team Motivation, Trustworthiness, Decision Making, Rapport Building, Cooperation, People Management, Goal Setting, Leadership, Professional Development, Performance Management, Employee Performance Management, Organizational Structure, Coordination, Diversity and Inclusion
混合 · 课程 · 1-4 周
University of Pennsylvania
您将获得的技能: 运营管理, 根源分析, 流程管理, 统计过程控制, 持续改进流程, 工作流程管理, 流程改进, 库存管理系统, 容量规划, 质量管理, 过程分析, 运行效率, 精益方法, 供应链管理, 流程图
初级 · 课程 · 1-4 周

Universidad de Palermo
您将获得的技能: Negotiation, Game Theory, Social Skills, Decision Making, Conflict Management, Relationship Building, Strategic Decision-Making, Interpersonal Communications, Verbal Communication Skills, Leadership, Communication, Emotional Intelligence, Team Leadership, Team Management, Organizational Leadership, Leadership Development, Industrial and Organizational Psychology, Leadership and Management, Coordination, Behavioral Economics
初级 · 专项课程 · 3-6 个月

University of Toronto
您将获得的技能: 沟通, 专业发展, 谈判, 团队建设, 说服沟通, 人际沟通, 会议促进, 协作, 影响, 虚拟团队, 公开演讲, 业务沟通, 演讲, 积极倾听, 同理心, 非语言交流, 战略传播, 语言交流技能
初级 · 课程 · 1-4 周

The University of Chicago
您将获得的技能: 解剖学, 生理学, 心理健康疾病与障碍, 协调, 通信系统, 生物学, 行为健康, 控制系统, 心理和行为健康, 神经学, 生命体征
初级 · 课程 · 1-3 个月

您将获得的技能: Release Management, Application Deployment, Test Planning, CI/CD, Software Quality Assurance, Performance Testing, Software Development Life Cycle, Software Testing, Maintainability, Risk Management, Test Driven Development (TDD), Data Validation, Behavior-Driven Development, Product Lifecycle Management, Systems Analysis, Systems Thinking, Business Process Automation, Data Modeling, Process Flow Diagrams, Digital Transformation
中级 · 课程 · 1-4 周
Rutgers the State University of New Jersey
您将获得的技能: 质量改进, 持续质量改进 (CQI), 业务流程改进, 护理协调, 医疗保健行业知识, 医疗保健, 健康信息管理与医疗记录, 卫生系统, 以患者为中心的护理, 质量保证, 工艺设计, 流程改进, 医疗保健管理, 管理, 业务过程, 演讲, 健康与保健 Coach, 卫生政策, 业务流程管理, 基于价值的护理
初级 · 专项课程 · 3-6 个月

您将获得的技能: Telecommuting, Team Leadership, Peer Review, Rapport Building, Management Training And Development, Leadership and Management, Collaborative Software, Organizational Leadership, Team Motivation, Drive Engagement, Relationship Building, Initiative and Leadership, Remote Access Systems, Cross-Functional Collaboration, Communication Planning, Communication
中级 · 课程 · 1-3 个月

您将获得的技能: Medical Records, Medical Office Procedures, Health Information Management, Patient Registration, Care Coordination, Patient-centered Care, Patient Flow, Medical Billing, Emergency Response, Patient Communication, Health Care Administration, Healthcare Industry Knowledge
初级 · 课程 · 1-4 周

Microsoft
您将获得的技能: 利益攸关方沟通, 项目管理, 项目管理办公室(PMO), 利益相关者管理, 管理团队, 风险管理, 利益相关者分析, 项目实施, 项目管理生命周期, 项目协调, 项目规划, 项目管理协会(PMI)方法
初级 · 课程 · 1-4 周