
您将获得的技能: Microsoft PowerPoint, Data Visualization, Sales Presentations, Public Speaking, Layout Design
中级 · 课程 · 3-6 个月
University of Pennsylvania
您将获得的技能: 统计过程控制, 持续改进流程, 根源分析, 精益方法, 运行效率, 流程管理, 运营管理, 库存管理系统, 容量规划, 流程图, 流程改进, 过程分析, 质量管理, 供应链管理, 工作流程管理
初级 · 课程 · 1-4 周

您将获得的技能: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

您将获得的技能: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
初级 · 课程 · 3-6 个月

您将获得的技能: Apache Hadoop, Big Data, Database Design, Data Processing, Distributed Computing, Scalability, Data Pipelines, Data Warehousing, Query Languages, Data Cleansing, Data Transformation, Data Management, Analytics, Business Intelligence
混合 · 课程 · 1-4 周

您将获得的技能: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
初级 · 课程 · 1-3 个月

University of Virginia
您将获得的技能: 创新, 团队建设, 冲刺回顾, 敏捷项目管理, 精益方法, 优先次序, 设定目标, 促进讨论, 积压工作, Agile 方法论, 团队领导, Kanban 原则, 团队管理, 销售技巧, 团队绩效管理, 销售演示, 流程改进, 敏捷软件开发
混合 · 课程 · 1-4 周

Keller Williams
您将获得的技能: 建立客户关系, 房地产, 潜在客户开发, 市场趋势, 数据库管理, 财产和房地产, 优先次序, 销售展望, 设定目标, 市场数据, 客户服务, 日历管理, 房地产销售, 市场分析, 薪酬管理, 销售流程
初级 · 课程 · 1-3 个月

您将获得的技能: Prompt Engineering, Marketing Automation, AI Personalization, Marketing Effectiveness, Marketing, Content Marketing, Marketing Strategies, MarTech, Advertising Campaigns, Agentic Workflows, AI Enablement, Marketing Analytics, Customer Relationship Management, Data-Driven Decision-Making, Social Media Management, Customer experience improvement
中级 · 课程 · 1-4 周

University of Minnesota
您将获得的技能: 工资单, 工资税, 劳动合规, 员工参与, 留住员工, 薪酬战略, 人力资源战略, 福利管理, 薪酬与福利, 薪酬管理, 员工绩效管理, 工人赔偿
混合 · 课程 · 1-4 周

您将获得的技能: Email Marketing, Lead Generation, Marketing Automation, A/B Testing, Campaign Management, Marketing Strategies, Performance Analysis, Content Creation, Customer Engagement, Driving engagement, Target Audience, Automation
初级 · 课程 · 1-4 周

Knowledge Accelerators
您将获得的技能: 服务台支持, 改善客户体验, 客户支持, 用户关系管理, 技术支持与服务, 客户参与, 客户服务, 人际沟通, 批判性思维和解决问题, 问候客户, 流程管理, 沟通, 解决问题, 同理心, 解决客户投诉
初级 · 课程 · 1-3 个月